We liked the fact that the electricity to our pitch was on and there was hot water in the shower block and washing up area.

Where can I start! We arrived late afternoon, but there was nobody in the reception area and it was locked even though it was within the time stated for open hours. I rang the number for the Warden 4 times, but all I could do was leave messages. My wife walked away trying to find where the touring pitches were, as there were no signage indicating such, and luckily found where they were, so we were able to hook up. The Warden did turn up eventually. We had a quick chat, but he didn't hang around, although he told me the restaurant had just closed, even as it was only around 5pm. The shower and toilets were absolutely filthy. We were the only people staying there, but it looked like the place had been abandoned. There was toilet paper strewn around the floor in the toilet cubicles together with muddy footprints. The showers looked like they hadn't been cleaned in months and there were hundreds of Crane flies everywhere, even in the showers. The lights in the men's area were sensor activated and left me in total darkness literally half way through my shower. The washing up area had no lighting so we had to wash up after our meal using a torch. We paid £52 for the pitch, only because we thought we'd be able to participate in some of the activities, but after booking I was told that the activities only took place at the weekend, so was left wondering why I'd paid so much, especially as I'd paid around half that for the camp we'd stayed at prior to Marwell, which had underfloor heating in the toilet blocks and was spotless!

Thank you for a great long weekend, very easy check in, even though it was a quiet time, the staff was plenty full and pleasant. Even helped to look for our little cavapoo when we thought she’d wandered off, when in fact she’d just jumped in to the van 😄
And no complaints even though we were a little late in packing up, over 3 hours later 😳
Thanks again

It’s a shame the bar wasn’t open a bit later 😂
And possibly a better wifi connection

The pod itself is gorgeous. The lake setting, the fire pit and logs provided was great and much appreciated.
The response of reception to our delayed arrival in the dark was great.

The noise from the road nearby. Deafening! From our pod decking we could actually see the cars passing by on the busy fast Portsmouth road at quite a speed. And I’m not talking about lorries. No attempts at blocking of the noise seems to have been made. They should block off the noise with natural bamboo plants or some sort of natural screening which we be great. From the busy road, we could clearly see our pod. So no surprise it was so noisy.

The shower and toilet facilities are in need of upgrading.

Nothing, other that a member of the family came out to assist with pitch allocation after a number of phone calls.

No reception. No notice to explain where to pitch up. Toilets not automatically secure so full of insects overnight. No heating in shower area.

The facilities were great and there was so much to do on site.

We were next to the glamping field, which was empty when we arrived. My son’s football went through the fence and a man who was moving the bbqs quite sharply told him to get out of the field as it wasn’t for him. My son cried as he was literally the other side of the fence getting his ball. A few hours later a very large group of people arrived and filled all the glamping tents and set up for a party. This party went on until the early hours and was extremely loud. We were unable to sleep- I’m sure it says on the website no large groups or music after a certain time

The accessible shower and communication with staff

The weather (genuinely can’t fault the place itself)!

The site was clean and well maintained. The toilet block and showers were clean and well serviced. The bar was welcoming and the staff were really helpful

–

Not much

Compared to other sites for the money everything was a little half hearted. We were told they were out of season with in season prices? Will cross this site off my list.

The solitude. The bar.

Bar opening hours

Flat pitches
No electricity cut outs
Friendly staff
Good choice of food from restaurant
Softplay on site
Mini golf on site
Kids playground
Woodland to explore
Activities for older children
Easy access to site

Shop closed for the season (Sept).. but went off site for those emergency purchases required!
Shower pressure poor.
Hand washing taps pressure extreme!!
No WiFi on pitches