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Fantastic site, friendly and accommodating staff …
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Decent size pitch, clean facilities, bar …
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All activities and so much to …
From the manager...
Thank you for your kind words! We’re delighted you enjoyed the activities and our convenient location near Marwell Zoo. We appreciate your feedback about the trail and are always looking for ways to improve our facilities for our guests. Hopefully, on your next visit, you’ll get to experience the full trail. Thanks again for staying with us, and we look forward to welcoming you back soon! |
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Great facilities, lots of space on …
From the manager...
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the facilities, spacious pitches, and activities for the kids. We look forward to welcoming you back for another great stay soon! |
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Really enjoyed our stay. So much …
From the manager...
Thank you for your lovely feedback! We’re delighted you enjoyed the clean facilities, restaurant, and pizzas. We appreciate your comments about the pitch allocation for your group. While we do our best to accommodate group bookings together, sometimes availability means the pitches are arranged differently. We’re always happy to note special requests when you book and will do our best to accommodate them where possible. Thanks again for choosing to stay with us, and we hope to welcome you all back soon! |
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They accommodated our Group of 4 …
From the manager...
Thank you for your feedback and for choosing to stay with us. We’re glad to hear your group was accommodated together and that you enjoyed the spacious dishwashing area. Regarding the showers, we understand the push-button system can sometimes be inconvenient, and we’re looking into options for improvement. As for BBQ hire, we currently don’t offer them, so guests do need to bring their own, but we appreciate the suggestion. We’re sorry to hear that your experience with reception staff wasn’t as friendly as expected. We take this seriously and will use your feedback to improve our guest interactions. Thanks again for your stay, and we hope to welcome you back in the future. |
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Feeling very tired in places and could do with some TLC.
From the manager...
Thank you for your detailed feedback and for visiting us twice in such a short time — we truly appreciate your support and kind words about our team, bar, restaurant, and location. We’re sorry to hear that some aspects of your stay didn’t meet your expectations. We understand your concerns regarding the facilities and activities. While we do charge for some activities, including soft play and crazy golf, we aim to keep them reasonably priced and enjoyable for all guests. The fishing and other activities can book up quickly, so we’ll look into how we might better remind guests in advance. Regarding the play area, we’re aware that the trampolines have been out of use and the area cordoned off for safety until repairs can be made. We prioritize guest safety above all. The toilets and showers are cleaned regularly, but we acknowledge that with a busy weekend, maintaining perfect cleanliness is a challenge. Your comments about queuing and limited washing-up sinks are noted, and we’ll continue to explore ways to improve these facilities and the overall camping experience. Thank you again for your honest feedback. We hope to welcome you back in the future and provide an even better experience. |
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Good sized pitch, friendly staff and …
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Amazing
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Thank you so much for your lovely feedback! We’re thrilled to hear you and your family had a brilliant time, especially enjoying pizza night, the live entertainment, and the lit trail with the obstacle course—it’s great to know those details made a difference.
Regarding the smell from the lake, we understand this can be noticeable at times due to natural conditions, but we’re glad it didn’t take away from your overall experience.
We hope to welcome you all back again soon for another fantastic stay!