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A great campsite with everything we needed that I would recommend!
From the manager...
Thank you for your detailed feedback! We’re pleased to hear you enjoyed the welcoming atmosphere, spacious pitches, clean facilities, and proximity to Marwell Zoo and Southampton. It’s great to know the food and live music added to your experience. We appreciate your honest comments about the play area. Safety is our top priority, and we’re actively reviewing and planning improvements to ensure all play equipment is safe and enjoyable for children. Your feedback helps us make those important changes. Thanks again for sharing your thoughts—we hope to welcome you back for another stay soon! |
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From the manager...
Thank you for your feedback! We’re glad to hear you found the site easy to get around. We hope to welcome you back soon for another great stay! |
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From the manager...
Thank you so much for choosing us for your last-minute getaway and for sharing your wonderful feedback! We’re delighted to hear we lived up to your expectations and that you enjoyed our friendly staff, clean facilities, and beautiful walks with your dog right on the doorstep. It’s great to know you found everything you needed all in one place—we hope to welcome you and your furry friend back again soon! |
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Overall a good site and in a good spot for zoo and surrounding towns
From the manager...
Thank you for your kind words! We’re glad you found our staff helpful and the pitches well maintained. It’s great to hear the shower, toilet, and washing-up facilities met your needs. We completely understand your concern about the distance to the toilets near pitch G1, especially at night. We’re always looking for ways to improve guest convenience and safety, so your feedback is very valuable to us. Thanks again for sharing your thoughts—we hope to welcome you back soon! |
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From the manager...
Thank you for your feedback, and we’re delighted to hear you had a lovely stay with us! We appreciate your comment about the pitches being a bit close, and we’ll keep this in mind as we continue to improve the site. We hope to welcome you back again soon! |
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From the manager...
Thank you for sharing your feedback! We’re glad you enjoyed the fishing lake and dog walking area, and it’s great to hear you liked the overall feel of the campsite. We understand that during busy times like bank holiday weekends, the lively atmosphere and entertainment can be a bit much, especially for guests looking for a quieter stay. We appreciate you highlighting this, and we do offer quieter periods during the year for those who prefer a more peaceful experience. We hope you’ll consider visiting again during one of those times, and we’d love to welcome you back! |
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Its an amazing camp site ! …
From the manager...
Thank you so much for your fantastic feedback! We’re thrilled to hear you think our campsite is the best you’ve ever been on. It means a lot to us! We can’t wait to welcome you back for another amazing stay soon! |
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Good, but could be great!
From the manager...
Thank you for your feedback and for highlighting the things you enjoyed during your stay—it's great to hear you appreciated the spacious pitches, the effort our team puts into keeping the facilities clean, and of course, our Wednesday pizza night! We do understand your concerns and really appreciate you sharing them. Just to clarify, the gym is operated by a third-party provider, so we don’t set the pricing ourselves. However, we’ll pass on your comments to them for review. The Tree Top Adventure is currently closed for the season due to not having the appropriate trained staff in place. As guest safety is our top priority, we’ve made the difficult decision to keep it closed until we can operate it to the correct standard. Regarding the freezer space and vending machines—your points are noted, and we are reviewing these amenities for future improvements. We also appreciate your feedback on the quad bike sessions and will take this into account as we assess our activities. Thank you again for taking the time to leave a review. We're glad you enjoyed your overall stay, and we hope to welcome you back again soon. |
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From the manager...
Thank you for taking the time to leave such a detailed review. We’re really glad you enjoyed the natural surroundings of our site, especially the wild meadows, lakes, and open space for children to play—these are things we’re proud to offer our guests. We’re sorry to hear that certain aspects of your stay didn’t meet your expectations, and we appreciate you sharing your feedback. Just to clarify a few points you raised: Speed and site safety: We do have speed limit signs displayed around the park and take safety very seriously. That said, we are reviewing whether additional signage or traffic calming measures might help further improve awareness. Family bathroom: We do have a designated family bathroom located at the end of the main shower block next to the washing-up area. It offers ample space for parents assisting children, and we’re sorry if this wasn’t clearly signposted during your stay. The “play castle”: The structure you referred to is actually a storage shed and is not intended for guest use. We’ll make sure its appearance doesn’t cause confusion moving forward. Noise curfew: We operate a 10:30 PM quiet time policy, and our site warden carries out regular walkarounds to help enforce this. Every guest is also provided with the warden’s phone number so that any concerns after hours can be dealt with promptly. We’re sorry if your experience didn’t reflect that, and we would have appreciated the opportunity to help had we known at the time. Facilities: We do understand that some of our facilities can feel dated and are actively making improvements. We're also reviewing vending and freezer availability, and appreciate your suggestions. We’re continuously working on making the site more enjoyable and accessible for all our guests, and your feedback is very helpful in highlighting areas to improve. Thanks again, and we hope to welcome you back in the future. |
Thank you so much for your wonderful feedback! We’re delighted to hear you had another great week with us and that you appreciate the family-friendly atmosphere and the chance for kids to just be kids—playing outside and making friends is what it’s all about.
Our team will be thrilled to know they made you feel so welcome. We truly value your kind words and can’t wait to welcome you back for many more happy stays!