River Cottages Caravan and Camping

Camping and touring

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Safety

• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a R100,00 fee.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Safety

• No electric barbecues allowed.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorized to use the pool.

Safety

• Please do not touch or feed the animals.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

Pool

• Please note there is no lifeguard on duty.

General

• Quiet hours must be respected between 11 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.

Pool

• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.

Vehicles

• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.

General

• The grocery shop is open between 01/01 et 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 5 day(s) before your arrival.

General

• This campground/park does not have a catch-and-return fishing policy in place.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Pitches

• You must follow management instructions when setting up your tent/rig and related equipment.