Centro Vacanze Garden River

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs are required to wear a muzzle.
• Dogs must be kept on leads and supervised at all times.

General

• Entertainment and activities are available between 14/06 and 05/09.

Safety

• Firearms are not permitted.

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a €15,00 (R295,99) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between midnight and 7 a.m..

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

General

• Quiet hours must be respected between 2 p.m. and 4 p.m..
• Quiet hours must be respected between midnight and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 8:30 a.m. to 9:30 p.m. between 30/05 and 05/09.

Pool

• Some facilities require the wearing of swim caps.

Safety

• Swimming in the lake is not allowed.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

General

• The bar and/or restaurant is open between 01/06 et 05/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 14/06 et 05/09 (subject to weather conditions).

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The site is not liable for any refund in the event of force majeure.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.