Hatfield Outdoor Activity Centre and Campsite

Camping and touring

Pitches

• A cable measuring at least 15 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

General

• Bookings must not be for more than 7 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

General

• Electric, battery-powered and motor-powered scooters and hoverboards are not permitted.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

Dogs

• Guide dogs are allowed on site free of charge.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

Arrivals and departures

• If the reception is closed on arrival, please check in at the café.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 10:30 p.m. and 8:30 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Safety

• Open fires are prohibited.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 9 a.m. to 7 p.m. between 31/03 and 20/09.

Safety

• Swimming in the lake is not allowed.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. Cars are not permitted when travelling with a motorhome/campervan.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.

Arrivals and departures

• The site will send you further check-in information 7 day(s) before your arrival.

Taxes

• This area is not subject to city tax.

General

• This is a quiet site: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 8 p.m..
• Visitors must register at reception and pay their fee.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.