Charlie Bassetts

Liked Everything, we came in our campervan with our 3 autistic children, the site was brilliant for both adults and children, the park was ideal for our 3 to play on, the animals were also brill as they loved seeing them. The pitches were spacious, the toilets and showers were immaculate. We ate in the pub twice in our 3 night stay and the food was amazing, the pies and burgers are huge, but also all fresh ingredients. Although summer holidays it felt peaceful and relaxing being a smaller site. The staff on the grounds and in the pub were really friendly and welcoming, especially one of the groundsman he was amazing with our children (you pretended to be an alien, you know who you are. Thank you) we enjoyed it that much that myself and my husband are returning next week for our one night break (the first in 6 months) would definitely recommend to anybody. The surrounding area is also beautiful definitely wouldn't think you was so close to stoke. See you again soon. Thanks again for a brill 3 night stay..

Disliked Nothing

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From the manager: Hi Toni,
Thank you for your Great review and Lovely comments , its much appreciated.
Glad all was up to your expectations and you liked what you we could give.
It was great to see all your kids having a great time and it will be nice for you to come back next week for a well earned Chill out.
And yes we know who the Alien is 🤣

Regards Team Charlies

Liked Facilities spotless. Old fashioned and lovely pub literally on the site. Check-in was nice and easy. Staff SUPER friendly. Very nice layout with clearly seperated bays, fresh water and EHU easy accessible

Disliked When setting up the gravel pitches it wouldve been easy to make them more level to save motorhomes and campervans the hassle of using ramps. There was a bit of rubbish in the bushes at our spot.

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From the manager: Hi Phil ,
Great to read your fantastic review ,
Really glad you enjoyed your experience with us here at Charlie’s.
It will be great to see you back one day ,

Best regards Team Charlie’s

Liked Lovely site, immaculate facilities, helpful staff, will definitely return.

Disliked Nothing

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From the manager: Hi Jan ,
Great to read your fantastic review ,
Really glad you enjoyed your experience with us here at Charlie’s.
It will be great to see you back one day ,

Best regards Team Charlie’s

Liked Friendly and helpful owner. Sms with welcome and possibility to ask something. Owner came to our place and explain a walk in the neighbourhood 👍

Disliked When we arrived was the owner not present and we asked the girls behind the bar if there was a place for is. We had to fill a thing on internet. That was not so fine.

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From the manager: Hi
Thanks for your review ,
I am presuming you came to our site without booking up on Pitchup ,
When you went into the Pub the Girls would have asked you to create a Booking so you could be verified on the System . This is normal practice
Hope that makes sense ,

Regards Team Charlies

Liked Loved the size of the site, the fact that no matter where our son was we could see him. Friendly members of staff. Clean and tidy pitches which were relatively even. Facilities were great and obviously cleaned and restocked regularly. Free WiFi too!

Disliked No on site shop for the forgotten essentials and I believe the nearest shop is a mile or so away of country road. Ultimately we didn’t want to unhook and drive away our van away an hour after setting up so did without but the lack of a shop saved us a fortune with our 5 year old..no shop no unnecessary spending!

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From the manager: Hi Nicola,
Thank you for your Great review and Lovely comments , its much appreciated.
Glad all was up to your expectations and you liked what you we could give.
Soz we have no Shop but its hard to give that really on our small site it does not justify staffing it really , but there are always item available from the Pub Lol
Be good to see you again in the future ,

Regards Team Charlies

Liked Clean facilities
Nice view
Great pub at top of site with cool outdoor sports bar.
Secure site
Farm animals
Small Park for kids
Steam Train railway close by

Disliked Understaffed on a Friday and Saturday evening for food orders so couldn’t order food at 6pm or anytime after, had to go and cook our own food last minute and take it back up to the pub (which they were fine with).

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From the manager: Hi Marc .
Thanks for the great review and comments .
Soz about the Food situation but that's what happens when the food is to GOOD Lol
We are in the process of Building a outside Kitchen Facility which should give a better scope for more Food services .
Hope to see you again

Best regards Team Charlies

Liked What a little gem of a campsite … from a friendly text the day of arriving with information about arrival instructions..to a thank you and safe journey message once we had left … the owner was so friendly .. had a meal in the pub ten out of ten … 💯 we will be coming back and to make it even better the site is open all year ….have raved about it to all my fellow camping friends … be seeing you very soon 😊😊😊

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From the manager: Hi Sally /
Wow and thank you so much .
Glad you found what we offered to be GOOD for you .
( We try our Best to please )
It will be great to see you and you friends to make a Visit again in the Future.
All the Best from Team Charlies 😁😁

Liked Lovely setting. Very peaceful with really nice toilet and shower facilities. Easy check-in and friendly staff. We didn't eat at the pub as it was fully booked upon our arrival and we hadn't prebooked but pub was atmospheric. Only stayed 1 night on route to North Wales but would definitely stay again if in the area.

Disliked Nothing

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From the manager: Hi Paul
Thanks for the Good review ,
Glad you found all good hope we can get a 10 of you next time 😊😊

Regards Team Charlies

Liked Same excellent service and friendly staff both pub and site. Really enjoyed open mike night again local very welcoming.

Disliked Nothing

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From the manager: Hi Peter ,
Thanks for the great score and straight to the point Comments ,
Its Appreciated by us all here at Charlies
Glad you enjoyed the Open Mike some great Singers and Musicians .

Best Regards Team Charlies

Liked Staff friendly and kids loved play area.

Disliked Grass needed cutting on non electric hook up field.

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From the manager: Hi ,
Glad you enjoyed your stay ,
Ref the grass on the non electric field it was not cut due to the weather been wet plus we get a negative response if it’s cut in wet weather then treads in campers Units !
Hope that makes sense .
You are only one of a hand full of people who said they would not stop again out of over 700 reviews .

Regards team Charlie’s