Newhaven Holiday Park

Liked -Playground
-Shop & friendly shop staff
-Well kept grounds
-No nearby dog walks onsite

Disliked -Dirty toilet and shower facilties
-Wed-Friday no cleaning or toilet roll top up
-Clean on Friday afternoon and Saturday but there was a drain smell so strong in the womens they had to prop the door open with a brick.
-No evening warden number or support for issues
-Large Dofe group on Saturday camping, teen boys coming to sit in the women's shower and toilet areas to hang out with girls, large groups of teens playing tag in the dark, hiding behind our awning, and gathering in large groups. (No warden to report to).

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Liked Overall a very well maintained site, friendly staff and excellent location

Would recommend and wouldn’t hesitate to stay again, I just hope they can get On top of toilet/shower block maintenance

Disliked Toilet/shower blocks weren’t cleaned regularly enough during our stay. They were only cleaned once during the 4 days we were on site and started to feel very unclean for a good few days before they were cleaned

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Liked Extremely good for young familys. Facilities excellent and very clean.

Lots to do locally within driving distance too.

Disliked Not really the campsites fault - but something to be mindful of is the non-electric tent pitch locations are directly next to the main road (small row of trees and a small wall). This was noisy, even through the night, when we stayed.

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Liked Really clean facilities, easy to use and eco-minded. The children's play area is really good! The site is easy to find and a short drive to everything we wanted to see.

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Liked Great stay with family. Quiet little place with a nice small park for the kids. Staff very friendly and very clean. Would definitely recommend. Small commute to Bakewell and Matlock. Overall we had a great stay.

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Liked Proximity to YNOT festival was convenient for the stay.

Disliked The tourer and camping reception was not well signposted and difficult to find.
Water for the tourer area near the toilets is a trek…..it makes no sense not to have a tap on that side when there is clearly services for the bathrooms.

The bathrooms are modern but smell absolutely vile. The showers are very grubby, the water quickly rises in the drain, the button has to be held constantly, it stays on for 3 seconds.

There were 6 handwash dispensers and every one was empty. Toilet roll was not replenished and therefore missing in a few toilets. It felt like no one can be bothered. You shouldn’t have to report basics such as handwash and toilet roll, it should be on a rota.

The outdoor sinks were also unkempt and grubby. Needed a good clean.

It has the potential to be a lovely camping and tourer site but lacks care and attention and needs a little TLC to maintain what are actually decent facilities.

Was very expensive for a pitch that was not fully serviced.

Recommend to friends Visit again

Liked Facilities were relatively well kept.

Disliked The grass electric pitches were on a hill making it not only uncomfortable but impractical to set up a tent without everything sliding down the hill.

Signal was awful, no WiFi making it difficult to get google maps up

Toilets smelt awful, soaps were empty most of the time, toilet roll wasn’t getting filled either, showers ran for 3 seconds a time.

Tons of wasps

Recommend to friends Visit again

Liked * Clean and well-maintained shower and toilet facilities: The washing facilities were consistently clean, which made a big difference to our stay.
* Hairdryer provided: It was a pleasant surprise to find hairdryers available, adding to the convenience.
* Great playground for kids: The children loved the playground, which kept them entertained and active.
* Plenty of hot water: The hot water supply for showers was consistently good and hot, which was much appreciated.

Disliked * Uneven pitches: Some of the grass pitches were quite uneven, making it a bit challenging to set up our tent/caravan comfortably.
* Pitches felt a little close together: The camping spaces felt a bit dense, and we would have preferred a bit more room between pitches for increased privacy.
*wifi need to pay

Recommend to friends Visit again

Liked Very lovely staff in the shop especially after our frazzled arrival having found the main route through Ashbourne was shut and we’d endured a long detour and then missed the turn for the campsite!
Allocated pitch next up our friends was a real plus. Super clean showers and toilets. Lots of green spaces to enjoy and no stuffy rules. We were left to enjoy our time with friends and family . Level pitches for the caravans , great recycling area and shop.

Disliked The tent faction of our friends and family disliked the loud Lorries early on Saturday morning , less troublesome on Sunday morning but still the occasional clatter from the road. The phone number for the site wasn’t correct in my email from Pitchup which didn’t help my stress when we missed the turn to the site on arrival and I tried to contact them for a precise road name rather than a post code.

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Liked Campsite was lovely, friendly and very accessible. Lots of free space for pitching the tent and having enough room for everyone. Lovely walk around the local areas

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