Ecolodges en Provence

On-site accommodation

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.

General

• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €50.00 ($71.73) will be charged for unclean units upon departure.