Natura Serena

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: €180.00 ($261.03) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Taxes

• Local city/eco tax is included in the rate.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Occupancy

• The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

General

• This is a quiet park: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Sites

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Visitors

• Visitors are not permitted on site.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €60.00 ($88.29) will be charged for unclean units upon departure.