5.3

Overall rating based on 80 reviews

 

43% would recommend this site to a friend.

43% would stay here again.

  61% described as Bush ?

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Location12/06/2022

Reviewer's country: United KingdomCharlotte R.Mobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Location

    Disliked: 

    Pitches not level for campervan , no fishing on site as suggested on pitch up.
    Site needs some TLC

From the manager...

Dear Guest, Thank you very much for your valuable comment. We have some 7 hardstanding pitches that are level for campervan, which may be occupied by other guest during your stay. Sorry for the inconveniences, Our new ground personnel is working to maximise our guest experience. We have not advertised that we have fishing at our site, it is about 10 mins walk from us at Colliford Lake and ticket can be purchased online at southwest lake trust. Best regards

Overall
4
Location
Value for money
Accommodation
(No rating)
Facilities/activities
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(No rating)
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(No rating)
Wifi
Anonymous user

Nothing, staff rude, very slippy bathroom area, no sign to …12/06/2022

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Nothing, staff rude, very slippy bathroom area, no sign to say slippy, male staff would just walk in to clean, and they might as well not bothered, said there was a shop, there was no shop, and food severed all day umm no only 6pm. When we got took ages to find someone who barely spoke English so very difficult to communicate when you had a problem.

    Disliked: 

From the manager...

Dear Guest, Please accept our sincere apology for the unpleasant experience. We have now team of six local staff with excellent knowledge and skills that will ensure the great experiences.

Overall
2
Location
Value for money
Accommodation
(No rating)
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Location10/06/2022

Reviewer's country: United KingdomMagdalena S.Mobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Location

    Disliked: 

    Poor facilities, dirty toilets

From the manager...

Dear Guest,

Thank you very much for your valuable review we have now upgraded the mens shower-block and it is absolutely beautiful!

Overall
2
Location
Value for money
(No rating)
Accommodation
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(No rating)

Good flat pitches, lovely to have little woods around. Very …10/06/2022

Reviewer's country: United KingdomEmma C.Mobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Good flat pitches, lovely to have little woods around. Very relaxed site

    Disliked: 

    Toilet/ shower blocks quite small especially when site is busy. Facilities need to be cleaned a lot more frequently, found it got dirty and then remained dirty white no one checking and cleaning. Need more washing up sinks.

From the manager...

Dear Guest,
Thank you very much for your valuable review. Yes, we have now four housekeeping staff on site along with site maintenance personnel working to improve our guest experience.

Overall
6
Location
Value for money
Accommodation
(No rating)
Facilities/activities
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(No rating)
Anonymous user

Very poor07/06/2022

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Nothing

    Disliked: 

    Everything about this place is bad .
    Rubbish everywhere when arriving looked very run down not like its photos. Staff very rude and didnt what to help . Three vehicles where stuck and there response was phone the Rac .
    Went to use the loo and it was more like wash your hands when entering it was terrible.
    Booked two nights up and didnt stay there .
    Never again!!

From the manager...

Dear Guest,

Thank you very much for your valuable review. We apologies for the inconveniences. We recommend guest not to take vehicles to the field. It's recommended to keep at car park, however if it is taken to the field, we advice to avoid bottom part of the field. Also believe our new experience team will bring back our guest experience.

Overall
2
Location
Value for money
(No rating)
Accommodation
Facilities/activities
(No rating)
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(No rating)
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(No rating)
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(No rating)
Wifi
(No rating)
Anonymous user

Would not recommend this site06/06/2022

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Nothing

    Disliked: 

    The site was dirty no food available apart from a small portion of curry facilities poor no bins. Camping pitch not suitable for camper an ground boggie on a slopes camper van got stuck

Overall
2
Location
Value for money
(No rating)
Accommodation
(No rating)
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(No rating)
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(No rating)
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(No rating)
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(No rating)
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(No rating)
Anonymous user

Booked 3 got 2 electric not working nobody cared told us 2 sort it06/06/2022

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Nothing

    Disliked: 

    Everything

Overall
2
Location
Value for money
(No rating)
Accommodation
(No rating)
Facilities/activities
(No rating)
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(No rating)
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(No rating)
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Wifi
(No rating)
Anonymous user

CAMPSITE NEEDS UPDATING IF YOUR NOT BOTHERED YOUR LOVE IT06/06/2022

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Taking our own essentials and toilet !!
    Not having to rely on campsite facilities
    The walk to the lake seeing the sheep, lambs walking around
    MR fox appeared
    The birds tweeting
    Having BBQ and camp fire outside the tent
    Drinking water Taps around the campsite
    Meeting new people

    Disliked: 

    The 3 female toilets were dirty, no lock on one of the doors
    toilet paper was non existent or wet (Take your own)
    female shower was dirty and having to keep pushing hot water button was annoying
    No cold tap or button
    tiles on floor coming out of shower slippery
    Sinks had no plugs and push taps
    Disabled toilet dirty no paper hand towels
    Shower door dirty,inside shower dirty
    Sink and surround was dirty
    Male toilets dirty No toilet paper
    shower dirty
    Chemical disposal had stinging nettles in so had to step around and on nettles The tap to wash out toilet out was high up and had No hose so water went everywhere
    Rubbish left by other people on campsite
    Restaurant only served chicken or lamb curry boiled or pilla rice
    (No chips No popadoms)
    Service was very slow
    No shop,No path to lake
    Sloping pitches tree twigs and branches sheep poo,fox poo,dog poo on pitches
    Very busy bank holiday jubilee
    and very noisy after midnight (people)

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

The shower was warm.06/06/2022

Reviewer's country: United KingdomBecky D.Mobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    The shower was warm.

    Disliked: 

    Site is quite tired and run down, dog mess all over the pathways and staff just walking by this, bin area rubbish everywhere. Showed to pitch by staff and last persons rubbish bag was left at the back of pitch, staff left it there. Advertised as having a bar area serving food, this was closed, asked staff if they were going to open it on a rainy afternoon and was told no maybe in the evening they might, nothing else to do onsite apart from 1 pool table. Chemical toilet waste area difficult as there is no working hose to wash your waste container out with, just a tap so quite tricky. Expensive fees for what it is.

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

This place's got huge potential but need work and money to be invested06/06/2022

Reviewer's country: United KingdomPascall R.Confirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Surrounding area

    Disliked: 

    Washing and toilet facilities very dirty and outdated, camping pitch scattered with Sheep waste as roaming around freely, rubbish everywhere and no staff available, the whole place need total revamp

Overall
2
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi