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From the manager...
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the serene surroundings and the layout of our establishment. It's wonderful to know that you found the setting next to the reservoir/lake appealing and that you felt welcomed by our team member. We appreciate your constructive feedback regarding the availability of facilities during the off-season. We apologize for any inconvenience this may have caused and assure you that we will take steps to ensure clearer communication regarding the availability of amenities during certain times of the year. Your satisfaction is our top priority, and we are committed to continually improving our services to provide an exceptional experience for all our guests. We hope to have the pleasure of welcoming you back, perhaps during the bustling summer season when all our facilities are fully operational. Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you again in the future. Warm regards, |
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Great location. Great views and clean facilities. Friendly staff. Susan V.Confirmed
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From the manager...
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience during your stay at our campsite. It's wonderful to know that you appreciated our lovely location, found our amenities satisfactory, and received friendly support from our staff. Your satisfaction is our utmost priority, and we are thrilled that we were able to meet your expectations. We are committed to providing a welcoming and enjoyable experience for all our guests, and we are pleased that you felt supported throughout your stay. We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, |
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Great site, good facilities, quiet. John O.Confirmed
From the manager...
Dear John O., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our site and that you found the surroundings peaceful. Your feedback about the site's position and the presence of trees is much appreciated. It's wonderful to know that you had a positive experience overall and that there was nothing you disliked during your stay. We strive to provide a serene environment for all our guests, and we are thrilled that you found it to your satisfaction. We hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any further feedback or requests, please do not hesitate to reach out to us. Warm regards, |
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Good value site with basic but clean facilities Stuart M.Confirmed
From the manager...
Dear Stuart, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our site's lovely location amidst the trees and appreciated the tranquility it offers. We also appreciate your positive remarks about the cleanliness of our facilities. Providing clean and comfortable amenities is a top priority for us, and we are glad that you found them satisfactory. We understand that mobile phone signal can be an important aspect for some guests, and we apologize for any inconvenience this may have caused during your stay. While we strive to provide a peaceful retreat away from the hustle and bustle, we recognize the need for reliable communication channels and will explore potential solutions to enhance the mobile phone signal on our site. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, |
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From the manager...
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay. It is disheartening to hear that the cleanliness and maintenance of our site did not meet your expectations. We take your concerns seriously and assure you that we will address them with our maintenance and housekeeping teams to ensure immediate improvements. Cleanliness and upkeep are paramount to us, and we regret that we fell short in delivering on these aspects during your visit. We appreciate your positive note about the location, and we are committed to enhancing the overall experience for all our guests. Your feedback serves as valuable insight for us to identify areas for improvement, and we are grateful for your candid review. Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made. Warm regards, |
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From the manager...
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the pitch and surrounding area, as well as the good food and friendly staff during your stay at our campsite. It's wonderful to know that you found the atmosphere welcoming, with fellow campers being friendly. We appreciate your feedback regarding the washing facilities and the restrictions on walking dogs off-leash around the lake. Your comments have been duly noted, and we will take them into consideration as we strive to improve our facilities and policies to better accommodate our guests. Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, |
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Staff were friendly, although there were none available when our … Andy H.Confirmed
From the manager...
Dear Andy H., We appreciate you taking the time to provide us with your honest feedback following your recent stay at our site. Your insights are essential to us as we continuously strive to enhance our offerings and provide an optimal experience for our guests. We're pleased to hear that you found our staff friendly and approachable, as creating a welcoming environment is paramount to us. We sincerely apologize for the inconvenience caused by the disruptive behavior of your neighbors during the late hours. Your comfort and peace are important to us, and we are committed to addressing such issues swiftly to ensure a pleasant stay for all. We're sorry to learn that the cleanliness of the facilities did not meet your expectations. Hygiene and cleanliness are fundamental aspects of our service, and we apologize for falling short in this regard. We take your feedback seriously and will take immediate action to rectify this issue and maintain a high standard of cleanliness throughout our facilities. Your observations regarding the need for modernization and improvement of the facilities are well-received. We acknowledge your concerns and are actively working on plans to upgrade our amenities to provide a more comfortable and up-to-date experience for our guests. Your mention of the pods is duly noted, and we will make sure that all aspects of our accommodations meet your expectations. We're glad to hear that you found our location promising, and we appreciate your recognition of the potential our site holds. We are committed to investing in the necessary changes to realize that potential fully. Thank you for your honesty in sharing your feedback. Your perspective provides us with a clear path toward improvement, and we hope that you would consider giving us another chance in the future to showcase the positive changes we are making. If you have any additional comments, suggestions, or concerns, please do not hesitate to reach out. Best regards, |
Dear Reviewer
Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our campsite and that you found our location to be excellent, with its peaceful ambiance and picturesque lake view. It's wonderful to know that our proximity to the A30 was convenient for your overnight stay.
We appreciate your kind words about our friendly staff and the quality of service you received during your visit. It's delightful to hear that you enjoyed your evening meal at our restaurant and that you found the curries to be delicious. We're glad that you found our pitch prices reasonable and that the facilities met your expectations.
We have noted your feedback regarding the cost of electric hook-up (EHU) and will take it into consideration for future improvements. Your satisfaction is important to us, and we are always striving to enhance our guests' experiences.
Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.
Best Regards,
Colliford Tavern and campsite