5.4

Overall rating based on 81 reviews

 

42% would recommend this site to a friend.

42% would stay here again.

  61% described as Bush ?

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Only showing reviews for the last 30 months.

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Anonymous user

Handy Site in Great Location21/03/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Excellent location, very quiet with lake view, yet only 10 minutes off the A30. Very handy for an overnight stay.

    Very friendly staff, good service.

    We ate our evening meal in the restaurant. We both had curries and they were deli ious - Jalfrezi and Korma with Sag Aloo and Pilau Rice

    Pitch reasonably priced

    Facilities OK

    Disliked: 

    EHU too expensive

From the manager...

Dear Reviewer

Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our campsite and that you found our location to be excellent, with its peaceful ambiance and picturesque lake view. It's wonderful to know that our proximity to the A30 was convenient for your overnight stay.

We appreciate your kind words about our friendly staff and the quality of service you received during your visit. It's delightful to hear that you enjoyed your evening meal at our restaurant and that you found the curries to be delicious. We're glad that you found our pitch prices reasonable and that the facilities met your expectations.

We have noted your feedback regarding the cost of electric hook-up (EHU) and will take it into consideration for future improvements. Your satisfaction is important to us, and we are always striving to enhance our guests' experiences.

Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

Best Regards,

Colliford Tavern and campsite

Overall
10
Location
Value for money
Accommodation
(No rating)
Facilities/activities
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Cleanliness
Wifi
(No rating)
Anonymous user

close to main villages. better in the summer. nice and convenient18/02/2024

Reviewer's country: United KingdomAnonymousConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    The space and how well laid out it was. The setting was away from the main road and next to a beautiful reservoir/lake and even though we were out of season it looked like it would be very well established for a bustling summer as it had a park, bar and restaurant. The gentleman that owns it was so helpful and made us feel welcome.

    Disliked: 

    Nothing was open and it did not stipulate this on the booking so was hoping we would be able to use the main facilities as we were charged £50 for one night. Apart from that I would return if it was summer.

From the manager...

Dear Guest,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the serene surroundings and the layout of our establishment. It's wonderful to know that you found the setting next to the reservoir/lake appealing and that you felt welcomed by our team member.

We appreciate your constructive feedback regarding the availability of facilities during the off-season. We apologize for any inconvenience this may have caused and assure you that we will take steps to ensure clearer communication regarding the availability of amenities during certain times of the year.

Your satisfaction is our top priority, and we are committed to continually improving our services to provide an exceptional experience for all our guests. We hope to have the pleasure of welcoming you back, perhaps during the bustling summer season when all our facilities are fully operational.

Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you again in the future.

Warm regards,

Overall
8
Location
Value for money
Accommodation
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Child friendliness
Cleanliness
Wifi

Great location. Great views and clean facilities. Friendly staff.17/09/2023

Reviewer's country: United KingdomSusan V.Mobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Clean toilets. Nice bar/restaurant with great views. Very friendly staff.

    Disliked: 

Overall
8
Location
Value for money
Accommodation
(No rating)
Facilities/activities
(No rating)
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

A great campsite for all types of holidaymakers.06/09/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Lovely location with good amenities and support. Friendly staff.

    Disliked: 

From the manager...

Dear Guest,

Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience during your stay at our campsite. It's wonderful to know that you appreciated our lovely location, found our amenities satisfactory, and received friendly support from our staff.

Your satisfaction is our utmost priority, and we are thrilled that we were able to meet your expectations. We are committed to providing a welcoming and enjoyable experience for all our guests, and we are pleased that you felt supported throughout your stay.

We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Warm regards,

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Great site, good facilities, quiet.06/09/2023

Reviewer's country: United KingdomJohn O.Mobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    The quiet, the site position, the trees.

    Disliked: 

    There's nothing to dislike!

From the manager...

Dear John O.,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our site and that you found the surroundings peaceful. Your feedback about the site's position and the presence of trees is much appreciated.

It's wonderful to know that you had a positive experience overall and that there was nothing you disliked during your stay. We strive to provide a serene environment for all our guests, and we are thrilled that you found it to your satisfaction.

We hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any further feedback or requests, please do not hesitate to reach out to us.

Warm regards,

Overall
10
Location
Value for money
Accommodation
Facilities/activities
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Child friendliness
Cleanliness
Wifi

Good value site with basic but clean facilities30/08/2023

Reviewer's country: United KingdomStuart M.Mobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Lovely location in the trees which is nice and quiet

    Disliked: 

    Poor mobile phone signal

From the manager...

Dear Stuart,

Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our site's lovely location amidst the trees and appreciated the tranquility it offers.

We also appreciate your positive remarks about the cleanliness of our facilities. Providing clean and comfortable amenities is a top priority for us, and we are glad that you found them satisfactory.

We understand that mobile phone signal can be an important aspect for some guests, and we apologize for any inconvenience this may have caused during your stay. While we strive to provide a peaceful retreat away from the hustle and bustle, we recognize the need for reliable communication channels and will explore potential solutions to enhance the mobile phone signal on our site.

Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

Warm regards,

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Anonymous user

Could be great. Let down by poor maintenance and cleaniness05/09/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Unpowered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Location

    Disliked: 

    The site was very poorly maintained. Grass uncut, toilet and wash facilities very dirty. No cleaning took place during our two day stay. My partner refused to use the female showers as she felt she would come out dirtier.

From the manager...

Dear Guest,

Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay. It is disheartening to hear that the cleanliness and maintenance of our site did not meet your expectations.

We take your concerns seriously and assure you that we will address them with our maintenance and housekeeping teams to ensure immediate improvements. Cleanliness and upkeep are paramount to us, and we regret that we fell short in delivering on these aspects during your visit.

We appreciate your positive note about the location, and we are committed to enhancing the overall experience for all our guests. Your feedback serves as valuable insight for us to identify areas for improvement, and we are grateful for your candid review.

Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made.

Warm regards,

Overall
4
Location
Value for money
Accommodation
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Child friendliness
Cleanliness
Wifi
Anonymous user

clean toilets and showers.Dog friendly.good value for money.28/08/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Exactly what you needed for camping, lots of space.toliets and shower rooms were clean.free pool table.The staff were helpful and friendly.Lovley views and close to the lake.Dogs are welcomed.

    Disliked: 

    The tavern/Hotel was a little out dated could do with a bit if tlc, it was a little uninviting.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

Pitch and surrounding area great, good food and some friendly …28/08/2023

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Pitch and surrounding area great, good food and some friendly staff. All other campers very friendly.

    Disliked: 

    Washing facilities needs updating, frustrating you can’t walk around the lake with you dog off a lead although people did.

From the manager...

Dear Guest,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the pitch and surrounding area, as well as the good food and friendly staff during your stay at our campsite. It's wonderful to know that you found the atmosphere welcoming, with fellow campers being friendly.

We appreciate your feedback regarding the washing facilities and the restrictions on walking dogs off-leash around the lake. Your comments have been duly noted, and we will take them into consideration as we strive to improve our facilities and policies to better accommodate our guests.

Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Warm regards,

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Staff were friendly, although there were none available when our …14/08/2023

Reviewer's country: United KingdomAndy H.Mobile phone iconConfirmed

  • Powered grass site
  • Recommend to friends   Visit again
  • Liked: 

    Staff were friendly, although there were none available when our 2 neighbors were partying until 4 am. Shouting at the top of their voices. Dogs peeing over our awning. Facilities were not cleaned, hairs everywhere. Could seriously do with modernisation . If I paid for a pod which looked lovely I would be highly disappointed when using the toilets. Didn’t eat there as I read the reviews. I could understand if you had just taken the place on, but 6 years of being there you really need to invest. Great location though and has potential.

    Disliked: 

    Shabby. We are campers and the facilities were disgusting

From the manager...

Dear Andy H.,

We appreciate you taking the time to provide us with your honest feedback following your recent stay at our site. Your insights are essential to us as we continuously strive to enhance our offerings and provide an optimal experience for our guests.

We're pleased to hear that you found our staff friendly and approachable, as creating a welcoming environment is paramount to us. We sincerely apologize for the inconvenience caused by the disruptive behavior of your neighbors during the late hours. Your comfort and peace are important to us, and we are committed to addressing such issues swiftly to ensure a pleasant stay for all.

We're sorry to learn that the cleanliness of the facilities did not meet your expectations. Hygiene and cleanliness are fundamental aspects of our service, and we apologize for falling short in this regard. We take your feedback seriously and will take immediate action to rectify this issue and maintain a high standard of cleanliness throughout our facilities.

Your observations regarding the need for modernization and improvement of the facilities are well-received. We acknowledge your concerns and are actively working on plans to upgrade our amenities to provide a more comfortable and up-to-date experience for our guests. Your mention of the pods is duly noted, and we will make sure that all aspects of our accommodations meet your expectations.

We're glad to hear that you found our location promising, and we appreciate your recognition of the potential our site holds. We are committed to investing in the necessary changes to realize that potential fully.

Thank you for your honesty in sharing your feedback. Your perspective provides us with a clear path toward improvement, and we hope that you would consider giving us another chance in the future to showcase the positive changes we are making. If you have any additional comments, suggestions, or concerns, please do not hesitate to reach out.

Best regards,

Overall
4
Location
Value for money
Accommodation
Facilities/activities
(No rating)
Customer service
Child friendliness
Cleanliness
(No rating)
Wifi
(No rating)