HolaCamp Sitges Relax

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

General

• Bookings must not be for more than 21 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between midnight and 8 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 8 a.m. to 9 p.m. between 01/05 and 01/09 and between 02/09 and 02/11.
• Reception is unmanned after 9 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

General

• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The campground/park is not liable for any refund in the event of force majeure.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 15/06 and 15/09 (subject to weather conditions).

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 8:30 p.m..
• Visitors must register at reception and pay their fee.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.