Camping Castanhada

Camping and touring

On-site accommodation

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Dogs

• A valid vaccination certificate must accompany your dog.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

General

• Entertainment and activities are available between 12/07 and 24/08.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 2 or more units (e.g. tent, caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 6 or more adults are not permitted (couples and immediate family members excepted).

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: EUR500.00 ($824.61) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Safety

• No charcoal barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 10 p.m. and 7:30 a.m..

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

Extras

• Please select an electric hook-up if you wish to hire a fridge.

General

• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 8:30 a.m. to 12:30 p.m. and from 3 p.m. to 7:30 p.m. between 01/07 and 31/08.
• Reception is open from 9:30 a.m. to noon and from 3:30 p.m. to 6:30 p.m. between 01/04 and 30/06.
• Reception is open from 9:30 a.m. to noon between 01/09 and 31/10.

Occupancy

• Single-sex bookings of 6 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches

• Sites: a EUR50.00 ($82.46) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 01/07 and 31/08 (subject to weather conditions).

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of EUR80.00 ($131.94) will be charged for unclean units upon departure.