BIG4 Kerang Riverfront Holiday Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Office Door.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception

• Reception is open from 9 a.m. to 6:30 p.m. between 01/01 and 31/12.

General

• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.

Safety

• Swimming in the lake is allowed.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dog Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.