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Koala Shores Holiday Park

8.5
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From GBP25.22/EUR29.49/$49/USD31.93/CAD43.26/CHF28.10/SEK330.02/DKK219.82/NOK337.20/ISK4,403/ARS26,855.29/CLP31,336/PEN121.56/NZD52.22/ZAR611.13/PLN127.11/BRL157.53/CZK746.81/RSD3,456/HUF11,537.60/RUB2,937.18/CNY229.85 (for 1 night, 2 adults)

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Koala Shores Holiday Park: Water View Cabin (photo added by manager on 11/11/2021)

General

  • Family-friendly waterfront holiday spot with a bushland setting
  • A 30-minute drive to Tomaree National Park; 40 minutes to Fingal beach
  • Outdoor pool, bike hire, bouncy pillows, go karts and watersports

Whether you’re relaxing on the waterfront, watching out for the birds and koalas or taking a kayak cruise on the water, unwinding is easy at Koala Shores Holiday Park. This family-friendly waterfront holiday spot in Lemon Tree Passage, Port Stephens has a splendid bushland setting that features wildlife such as birds and koalas (if you’re lucky)… so take a scenic walk, embrace the peaceful setting and keep your eyes open.

Just half an hour’s drive from Tomaree National Park and 40 minutes from Fingal beach, there are many opportunities to get involved with outdoor activities nearby… but there’s plenty of that on the holiday park too, including fishing, kayaking, pedalos, large bouncing cushions, pedalos, beach volleyball, miniature golf and perhaps the highlight of it all, a spectacular resort-style saltwater outdoor swimming pool.

When you’re ready to track down the local spots, hire a bike from Koala Shores and pedal for 10 minutes to gorgeous Lemon Tree Passage for restaurants, shops and more of the waterfront or set your sights on the free-entry, nine-hectare reserve at Tilligerry Habitat (10 minutes’) next to Tanilba Bay, where native birds and bush tucker plants reside in season and there are bites of local history and culture.

Often referred to as a birdwatchers’ paradise, the bushland setting at this holiday park means binoculars will come in handy. The place has a community-like feel and accommodates dogs, good news for any canine owners too.

Please note

Under 18s must be accompanied by their parents or legal guardians.

The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Dogs are not allowed if you are staying in the accommodation units.

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Reception is unmanned after 5 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

At least one of the party members must be aged 18 or over.

Dogs are not allowed during high season between 01 October and 03 October, 23 December and 26 January and 15 April and 17 April.


Arrive:
Depart: (2 nights)
Party:

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Reviews

8.5

Overall rating based on 11 reviews

 

91% would recommend this site to a friend.

82% would stay here again.

 

More ratings

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for the last 30 months.

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Cabins were well futted out & nice outlook over the …21/12/2023

Reviewer's country: AustraliaRoss B.Mobile phone iconConfirmed

  • 1 bedroom cabin (water view)
  • Recommend to friends   Visit again
  • Liked: 

    Cabins were well futted out & nice outlook over the water.
    Staff were freindly & very helpful

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

excellent n clean facilities but staff not friendly04/12/2023

Reviewer's country: AustraliaAnonymousMobile phone iconConfirmed

  • 2 bedroom cabin (deluxe, water view)
  • Recommend to friends   Visit again
  • Liked: 

    not really because what I played for was not what I got I feel that $118 was ripped off from me according to my booking.
    otherwise stay was good.

    Disliked: 

    I booked the $830 2 nights cabin with 1 room with one double bed and room 2 was one double bed + one single bed but when I went there I got in bed room 2 bunk bed n one single bed I had my mother with me who is 73yr old how can she climb on the bunk bed when I asked in the front desk lady told me that it's pitchup mistake and pitchup should refund my $118 back because I stayed in a cabin that cost only $712 .I feel like it's RIP off. hope I will get my money back. Thanks

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Very friendly staff, big verandah off cabin, lots of facilities.13/11/2023

Reviewer's country: AustraliaDiane S.Mobile phone iconConfirmed

  • 1 bedroom cabin (water view)
  • Recommend to friends   Visit again
  • Liked: 

    Our cabin overlooked the park area and had water views of the water. There was a lot of facilities for families. Was nice and quite

    Disliked: 

    Our tv didn’t work.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Size, cleanliness,position07/10/2023

Reviewer's country: AustraliaAnonymousMobile phone iconConfirmed

  • Bushland Villa 2 bedroom cabin (superior)
  • Recommend to friends   Visit again
  • Liked: 

    Size, cleanliness,position

    Disliked: 

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Anonymous user

Excellent customer experience. Wonderful staff20/08/2023

Reviewer's country: AustraliaAnonymousMobile phone iconConfirmed

  • 1 bedroom cabin (water view)
  • Recommend to friends   Visit again
  • Liked: 

    Excellent customer experience.
    Wonderful staff

    Disliked: 

From the manager...

Thank you for taking the time to leave your review and staying with us at Koala Shore. We're happy to read you loved your time with us! We look forward to having you stay with us again. The KoalaTeam

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Clean facilities, peaceful, came home relaxed22/02/2023

Reviewer's country: AustraliaAnonymousMobile phone iconConfirmed

  • Powered concrete and grass site (ensuite)
  • Recommend to friends   Visit again
  • Liked: 

    Clean facilities, peaceful, came home relaxed

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

If you don't have children, avoid this place during school holidays.01/02/2023

Reviewer's country: AustraliaClaire M.Confirmed

  • Powered concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Location is lovely, being right on the water and surrounded by bushland (but not isolated), and the staff were great, very friendly, helpful and efficient.

    Disliked: 

    Very noisy and chaotic. 10pm 'quiet time' curfew pretty much ignored. Amenities block is looking very tired and could do with a refresh.

From the manager...

Thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

It was great except for the double charge22/01/2023

Reviewer's country: CanadaJoey B.Mobile phone iconConfirmed

  • 1 bedroom cabin (water view)
  • Recommend to friends   Visit again
  • Liked: 

    The location, pool, room

    Disliked: 

    Having been charged twice on my credit card for the booking. I paid in full when I made the booking and then received an email a month before my stay saying I would be charged again. I emailed koala shores asking them not to charge me twice and they gave me the run around saying I had to contact pitchup - who then told me I had to deal with koala shores. Bad customer service on that part.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Clean bathrooms and good location08/01/2023

Reviewer's country: AustraliaClaire C.Mobile phone iconConfirmed

  • Beach area powered concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Clean bathrooms and good location

    Disliked: 

    A bit expensive for what we got

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Beautiful08/01/2023

Reviewer's country: AustraliaChirag B.Mobile phone iconConfirmed

  • 2 bedroom cabin (deluxe, water view)
  • Recommend to friends   Visit again
  • Liked: 

    Beautiful

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Features

Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

TV room

Take away

Tennis

Waterslide

Watersports

Amenities on site

Bath available

Car parking by site/unit

Composting toilet

Disabled facilities

Dog park

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Laundry

Parent & baby washroom

Pick-up from public transport

Portable toilet

Pub toilets

Public telephone

Shower available

Toilet block

Washing-up area

Wifi

Groups welcome

Family friendly

Motorcycle friendly

Single-sex groups welcome

Student groups welcome

Rules

Barbecue provided

Barbecues allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed low season only

Themes

Lake and/or mountain

Peaceful

Spectacular scenery

Wildlife haven

Utilities

Charging facilities

Dump point

Electric car charging point(s)

Gas cylinders available

Recycling available

Renewable energy

Nearby amenities

Bar nearby

Convenience store nearby

Dog walk nearby

Type

Medium (26-50 sites)

Nearby leisure

Canoeing/kayaking nearby

Cycling nearby

Fishing nearby

Golf nearby

Horse riding nearby

Outdoor pool nearby

Restaurant nearby

Sailing nearby

Surf school nearby

Tennis nearby

Watersports nearby

Location

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This campground/park does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • 2 Oyster Farm Road, Lemon Tree Passage, New South Wales, Australia, 2319
  • Timezone Australia/Sydney AEDT (GMT+11:00)   GPS 32.7385°S 152.0199°E

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Track down Anna Bay (half an hour’s drive) on the edge of Birubi beach for a stretch of sand that’s home to a surf school and other outdoorsy activities… whether it’s quad biking, sandboarding, surfing or even riding a camel, there are plenty of ways to get stuck in.

With gorgeous beaches all around, there’s a wide choice for activities by the sea… a picnic, snorkel, kayaking, rockpooling or whale watching (in high season) from Fishermans Bay Foreshore (half an hour) in Tomaree National Park perhaps? An intimate visit to the marine life in the ocean at Irukandji Shark & Ray Encounters (25 minutes)?

At Fingal beach (40 minutes), the surfing conditions are pretty sweet. The crescent-shaped bay also allows four-wheel drives for those with a permit or boat launches from the south end.

A trip here wouldn’t be complete without a visit to Worimi National Park (15 minutes), though. An Aboriginal conservation area, one of the top ways to get active here is by hiking the Stockton Dunes.

Policies

Permitted arrival/departure time

Camping and caravan
Arrive:  2 p.m. –  Anytime
Depart by:  10 a.m.
On-site accommodation
Arrive:  2 p.m. –  Anytime
Depart by:  10 a.m.

Koala Shores Holiday Park cancellation policy

No refunds within 30 days of arrival date.

When you cancel your booking, fees may be charged under the following circumstances, which vary by season:
• Peak season: Cancellations within 30 days of arrival will incur a cancellation fee equal to the total booking value
• Shoulder season: Cancellations within 7 days of arrival will incur a cancellation fee equal to the total booking value
• Low season: Cancellations within 7 days of arrival will incur a cancellation fee equal to the first night’s accommodation/site rate

Any refunds due will be processed to the same payment method which was used to pay for the booking. Please note, all EFT refunds are processed weekly.
Administration Fee: Where a refund is due, a $50 administration fee will be charged.
Credits:
• Credits can only be taken on direct bookings and excludes any bookings via online travel agents (Expedia, Wotif, Booking.com etc.)
• Monies paid against a booking that has been cancelled as per the cancellation terms can be held in credit for a future booking.
• Credits are valid for 12 months from the date a booking was cancelled.
• Credits may be refundable for up to 12 months, if a refund was applicable at time of cancellation. After this point any monies paid are forfeited.
• Credits may be transferred between select Aspen holiday park or resorts.
• Any bookings cancelled due to COVID-19 are valid for 24 months from the cancellation date. If a refund was applicable at time of cancellation, these credits are refundable for up to 24 months and after this point any monies paid are forfeited.
While we do our best to accommodate a preferred site or cabin number, these are not guaranteed.

No refunds/discounts for inclement weather, late arrivals or early departures.

The campground/park is not liable for any refund in the event of force majeure.

Bookings cannot be amended within 30 day(s) of arrival.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Koala Shores Holiday Park will debit the balance from your card 30 days before arrival, or if the arrival date is sooner than 30 days then the balance will be taken immediately.

You can also opt to pay the full amount at the time of your booking, or at any point before the due date.

Payment methods accepted on the park

Visa
MasterCard
American Express
Cash
Bank transfer

Terms and conditions

Site booking terms and conditions

  • Does Koala Shores Holiday Park have a swimming pool? Yes View all features
  • Is Koala Shores Holiday Park dog friendly? Yes View all features
  • What attractions are near Koala Shores Holiday Park? Track down Anna Bay (half an hour’s drive) on the edge of Birubi beach for a stretch of sand that’s home to a surf school and other outdoorsy activities… whether it’s quad … Read more
  • When can I check in and check out of Koala Shores Holiday Park?
    Camping and caravan
    Arrive:  2 p.m. –  Anytime
    Depart by:  10 a.m.
    On-site accommodation
    Arrive:  2 p.m. –  Anytime
    Depart by:  10 a.m.
    Read more
  • How much does it cost to stay at Koala Shores Holiday Park? From $49 (for 1 night, 2 adults) - prices may change depending on your dates and party.

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission

General

Admission

Changes to your holiday

General

Dogs

Safety

General

Taxes

Arrivals and departures

Pool

Safety

Pool

General

Reception

Dogs

General

Admission

Arrivals and departures

Additional terms

Dogs are not allowed during high season between 01 October and 03 October, 23 December and 26 January and 15 April and 17 April.

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