Burghead Holiday Park

Camping and touring

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

General

• Bookings must not be for more than 21 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leads and supervised at all times.

Occupancy

• Group bookings of 5 or more units (e.g. tent, caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 9 or more adults are not permitted (couples and immediate family members excepted).

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a GBP20.00 ($41.30) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is unmanned after 5 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Occupancy

• Single-sex bookings of 9 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dog Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The campground/park is not liable for any refund in the event of force majeure.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 6 metres are not allowed.

Arrivals and departures

• Units will be allocated on arrival.