Hillend Camping and Motorhome Aire

Liked Quiet,but it was empty

Disliked Just one toilet and one shower for 20 tents and six motorhome.
A lot of rules for a tiny camping.

From the manager: Our site was quiet during your stay simply because most people had checked the weather forecast and seen that torrential rain was due, which naturally put many off camping that weekend. That said, many of our guests love the peace and quiet our site offers, it's one of the things they appreciate most when choosing to stay with us.

We’re a back-to-basics pop-up campsite and small motorhome aire, and we clearly advertise that's what we are. We currently provide two toilets and one hot shower, which we maintain to a high standard, and they’re generally well-received by guests who understand our style of camping.

The only request I made during your visit was to please pitch closer to the entrance, rather than the far end of the field, purely due to the heavy rain forecast, a practical suggestion to avoid getting stuck, not an imposition of unnecessary rules.

I also offered you the option to park your motorbikes on our hardstanding near the house, as the ground was likely to soften with the rain. This offer has always been appreciated by other bikers as a way to avoid their bikes toppling on wet grass, and it was made with the best intentions. I’m sorry if it came across differently to you.

While I appreciate that our site might not be for everyone, it sounds like you might prefer a busier, full-facility more expensive campsite, which may be a better fit for your future travels.
Best wishes
Lauren & Aaron

Liked Peaceful site

Disliked N/A

Liked I loved it.exactly how it should .had everything ud expect lovely area xx

From the manager: Thank you so much for your lovely review. We're really glad to hear you enjoyed your stay and that everything was just as you expected. It's great to know you appreciated the area too, we think it's a special spot and love sharing it with our guests. Hope to welcome you back again soon.
Best wishes
Lauren & Aaron

Liked Beautiful calm, quiet site, lovely friendly host. Delightful horses to watch, lovely clean toilets and the ability to recycle wastes rather than just dump everything in landfill bin (some campsites are still like that).

Disliked Nothing, it was great.

Liked Really easy to find. Lauren was super friendly. Camping field was really well maintained as were the toilets and shower. Lovely and quiet with great views and woodland walks for the dog. Great wee overnight stay.

Disliked Nothing lovely little campsite

From the manager: Thank you so much for the lovely review. We're really pleased you found us easily and felt welcome, it was lovely to meet you. Delighted to hear you enjoyed the peaceful setting, the views, and that the dog enjoyed the woodland walks too! We appreciate you noticing the effort that goes into keeping the field and facilities well maintained. You're very welcome back anytime for another quiet escape.
Best wishes
Lauren & Aaron

Liked Very basic but was everything we needed

From the manager: Thanks so much for your review. We're glad the site had everything you needed for your stopover. We do keep things simple here, but always try to make sure it's clean, quiet, and comfortable. It was a pleasure having you and we hope to welcome you back again in the future.
Best wishes
Lauren & Aaron

Liked Clean toilets and shower
Nice space
Lauren was lovely
Horses in the field next to us
A great space for our toddler’s first camping trip!

Disliked Couldn’t find any walks nearby - but we didn’t ask either!

From the manager: Thank you so much for your lovely review. I'm really pleased you enjoyed your stay and that your toddler had a great first camping trip, that’s so special. It was a pleasure to welcome you, and I’m glad you liked the facilities and the company of our horses.

If you’d mentioned it, I would have only been too happy to recommend some local routes. We actually have direct access to the surrounding woodlands, which are perfect for exploring. We just like to remind guests to bring suitable footwear like wellies or walking boots, as the paths are natural and can be a bit muddy at times. Hopefully next time you visit, you'll get a chance to enjoy them.

Thanks again for staying with us.
Best wishes
Lauren & Aaron

Liked Position of the campsite was good.
facilities are clean and in good condition
Lovely area for walking/dog walking.
Good pub very close.
Good value for money.
Can park and set up where you like, so can be close to facilities if you want to
Very helpful owner.
Pub in next village.

From the manager: Thank you for your kind words. We're really glad you enjoyed your stay and appreciated the location, facilities, and dog-walking opportunities, as well as finding us good value for money.
We did notice your score of 5/10, which doesn't seem to match the lovely comments you've left. As there were no dislikes noted and only positives mentioned, we're wondering if the rating may have been a genuine mistake.
It's a real shame for a small business like ours when great feedback is paired with a low rating as this lowers our overall raiting on Pitchup.
That said, we’re very grateful you'd recommend us to friends and hope to welcome you back again soon.

Best wishes,
Lauren & Aaron

Liked Tidy and lovely spot

From the manager: Thank you for your review. We're so pleased you fund our little site tidy and lovely. We hope the be able to welcome you back soon.
Best wishes
Lauren & Aaron

Liked Very peaceful and completely silent. Very, very clean

Disliked Additional price for toilet and shower

From the manager: Thank you so much for your kind words. I'm really glad you enjoyed the peace and quiet, it’s something we love about the place too. And it’s great to hear you found everything very clean. We do our best to keep the site spotless for all our guests.
Hope to welcome you back again soon.
Best regards
Lauren & Aaron