Riverside Holiday Village

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Changes cannot be made once you have booked.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

• Dogs must be kept on leads and supervised at all times.

Extras

• Entertainment passes are included in the rate.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Clubhouse.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Safety

• Open fires are prohibited.

Pool

• Please note there is no lifeguard on duty.

Arrivals and departures

• Please pick any available pitch on arrival.

General

• Public areas are non-smoking.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Safety

• Swimming in the lake is not allowed.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The campground/park is not liable for any refund in the event of force majeure.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• This campground/park does have a catch-and-return fishing policy in place.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.