BrackenXcapes

Camping and touring

On-site accommodation

Admission

• At least one of the party members must be aged 18 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

General

• Bookings must not be for more than 14 consecutive nights.

Dogs

• Dogs must be kept on leashes and supervised at all times.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: GBP100.00 ($192.15) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Park through metal farm gates and call reception on 07901 209759.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.

Safety

• No electric barbecues allowed.
• No gas barbecues allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 9 p.m. and 7 a.m..

Safety

• Open fires are prohibited.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The campground/park is not liable for any refund in the event of force majeure.

Hired accommodation

• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of GBP25.00 ($44.20) will be charged for unclean units upon departure.