How is the Overall rating score for my campground/park calculated?
The large blue Overall rating number that appears at the top of the Reviews tab on your listing is worked out from the average of all the Overall scores which guests have left in their reviews. When you have five or more reviews, this number will also appear next to your listing on the Pitchup.com results page.
The Overall rating is the guest’s chance to share how they think your campground/park performed on the whole, independently of the other scores they may have already set. The other rating fields are not compulsory to fill in when leaving a review, whereas the Overall score is, and this is the score that will be averaged to calculate your blue Overall rating number.
The Overall score a guest leaves for your campground or holiday park in their review is not worked out as an average from the other scores they have chosen (Location, Value for money, Facilities/amenities etc).