Admission
- Admission is only permitted after registering at reception.
- Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
- Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
- No refunds/discounts for inclement weather, late arrivals or early departures.
- Units will be allocated on arrival.
Changes to your holiday
- Bookings cannot be amended within 7 day(s) of arrival.
- Modifications are subject to a £10.00 fee.
Dogs
- Dogs must be kept on leads and supervised at all times.
- Guide dogs are allowed on site free of charge.
Extras
- Motorbike(s) can be brought instead of the car(s) included.
General
- Bookings are nominative and non-transferable.
- Bookings must not be for more than 14 consecutive nights.
- In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
- Quiet hours must be respected between 10:30 p.m. and 8 a.m..
- Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
- The grocery shop is open between 01/01 and 31/12.
- The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
- You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).
Occupancy
- No hen/stag parties permitted via Pitchup.com.
- Single-sex bookings of 6 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
- The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.
Pitches
- You must follow the management directives when pitching your tent/unit and related equipment.
Reception
- Reception is open from 10 a.m. to 4:30 p.m. between 01/10 and 31/03.
- Reception is open from 9 a.m. to 8:30 p.m. between 01/04 and 30/09.
Safety
- Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
- Firearms are not permitted.
- Open fires are prohibited.
Vehicles
- No vehicle movement between 11 p.m. and 5 a.m..
- The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
Visitors
- Visitors must leave the premises by 9 p.m..
- Visitors must register at reception and pay their fee.
