Admission
- Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
- No refunds/discounts for inclement weather, late arrivals or early departures.
Dogs
- Dogs are prohibited from main facilities and amenities.
- Dogs must be kept on leads and supervised at all times.
- The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
General
- Bookings are nominative and non-transferable.
- Bookings must not be for more than 28 consecutive nights.
- Generators are not permitted.
- In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
- Quiet hours must be respected between 10 p.m. and 8 a.m..
- Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
- The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Occupancy
- Group bookings of 10 or more adults are not permitted (couples and immediate family members excepted).
- No hen/stag parties permitted via Pitchup.com.
- Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
Safety
- Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
- Open fires are prohibited.
Vehicles
- Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
- Units heavier than 4000 kg are not allowed.
- Units longer than 10 metres are not allowed.
Strictly no smoking in farmyard or facilities buildings.
There is no need to check in at reception; you will receive a pre-arrival email with your pitch number, so you can just drive to your allocated pitch straight away.
Ducks Farm shop (50 yards away) is open Monday to Saturday from 8am until 7pm and on Sundays from 8am to 4pm. The café is open daily from 8am until 4pm: breakfast is available.