Admission
- Admission is only permitted after registering at reception.
- Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
- Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
- No refunds/discounts for inclement weather, late arrivals or early departures.
- Units will be allocated on arrival.
Changes to your holiday
- Modifications are subject to a £20.00 fee.
Dogs
- Dogs must be kept on leads and supervised at all times.
- The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
Extras
- Entertainment passes are included in the rate.
- Motorbike(s) can be brought instead of the car(s) included.
General
- Bookings must not be for more than 21 consecutive nights.
- Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
- Quiet hours must be respected between 10 p.m. and 7 a.m..
- The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Occupancy
- The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.
Pool
- The outdoor swimming pool is open between 25/05 and 30/08 (subject to weather conditions).
Safety
- Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
- Open fires are prohibited.
Vehicles
- Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
- No vehicle movement between 12 a.m. and 6 a.m..
- Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
In the event that the park is required to assist in pulling guests' vehicles, units, or equipment off their pitches, this will be done at the owner's risk and a fee may be payable.
The indoor Oasis pool is open all season to the public and a small session fee applies at £4.15 per Hendra guest for an hour-and-a-half session; children under three are free.
Discounted advance-purchase pool passes are available but these must be selected and added as an extra when booking. The outdoor pool is free of charge.
The site does not accept bookings for single occupancy (one person only).