Wilderness Presidential Resort

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Security Gate.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.

Extras

• Facilities/activities including ice skating, boat rentals, mini-golf, disk golf, zip lining, are subject to extra charges payable on arrival.

General

• A state-issued fishing license is required (you'll need to apply for this beforehand).
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Entertainment and activities are available between 04/15 and 09/05.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• The outdoor swimming pool is open between 05/25 and 09/03 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Sites

• A cable measuring at least 36 metres is needed for the electric hook-ups.
• Minimum spacing of 10 metres between pitches.

Vehicles

• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• Units longer than 11 metres are not allowed.