Glamping Sainte-Suzanne

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leashes and supervised at all times.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• The park only allows dogs up to 30kg.
• Your dog must be tattooed or microchipped.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10:30 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Hired accommodation

• Hired accommodation: €200.00 ($219.94) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• Your unit must be left clean and tidy; a fine of €80.00 ($87.98) will be charged for unclean units upon departure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 07/01 and 08/31 (subject to weather conditions).

Reception

• Reception is open from 10 a.m. to 1 p.m. and from 3 p.m. to 7 p.m. between 04/19 and 05/31.
• Reception is open from 10 a.m. to 7 p.m. between 09/01 and 11/02.
• Reception is open from 8 a.m. to 1 p.m. and from 1 p.m. to 8 p.m. between 06/01 and 08/31.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Sites

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• No vehicle movement between 9 p.m. and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a camper, trailer tent or tent. If you wish to bring a car along with your motorhome/RV, please select the extra.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10 p.m..