Box End Park

Syntes om: Had a lovely stay at Box End with its well kept grounds and peaceful setting. All staff could not have been more helpful, and you have the water sports activities on your doorstep if required. Greta to be looking out over the lakes in the morning sunshine…..

Syntes ikke om: Limited toilet/ shower facilities if busy

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Fra bestyreren: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon enjoying more of that wonderful sunshine! Many thanks, the Box End Park team

Syntes om: Beautiful setting. Staff were very friendly and helpful from the minute we got there until we left. We asked for a pitch as far away from the water as possible and we were given the perfect spot. Loved watching the water sports from our tent. The toilets were close by and clean and smelled lovely. Wish we could have stayed longer but will definitely be returning

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Fra bestyreren: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site with your family and we really look forward to seeing you back here with us again soon! Many thanks, the Box End Park team

Syntes om: We camped here as it was near a car show we were attending, we have a TentBox. The pitches were a decent size, the toilet block was only a few seconds walk away and central. There is an onsite food van with benches (called a cafe) and restaurant. Staff were very friendly

Syntes ikke om: There were only 2 washing up stations to 25+ pitches. The toilet blocks were run down, however it stated on them new ones are coming in a year. The showers are communal, with only one closed shower. So either shower late at night or bring some swimwear!

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Fra bestyreren: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! We hope you had a great time at the car show too! Many thanks, the Box End Park team

Syntes om: Lovely camping pitches , very spacious , overlooks the lake with all the activities which is great too , we went on the aqua park which the kids enjoyed (albeit very cold 🤣) toilet facilities clean , showers ect great too I will say the staff were exemplary, each time we had to pop to the activities desk , nothing was any trouble , and the guys outside on the activities very attentive when it came to their roles , will definitely come back if we need a place to stay down that way again it was great

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Fra bestyreren: Hi Lindy, Thank you so much for your lovely 10/10 review and we're so glad to hear that you enjoyed the site and all the activities we have on offer. It was a pleasure having you stay here on site with us this weekend and we really look forward to seeing you back here with us again soon! Many thanks, the Box End Park team

Syntes om: Beautiful weather! Lovely view over the lake and all the water sport activity. The bistro bar and terrace were great and the staff everywhere were friendly and helpful.

Syntes ikke om: The temporary toilet block close to my pitch was shabby. It had a sign to say it was to be refurbished so hopefully in the future ....?

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Fra bestyreren: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! Many thanks, the Box End Park team

Syntes om: Place is amazing well laid out pitches all level and flat We had an issue with other campers not keeping the dogs on a lead and this was actioned quickly and the people were removed from the site

Syntes ikke om: Would like a enclosed shower for campers so you can wash in private and help children instead of with all the watersport attendees

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Fra bestyreren: Hi there, Thank you so much for your feedback and we're really glad to hear you felt our team on the day managed to resolve the issue quickly for you. We really hope to see you here with us again soon and thank you so much for your stay. Many thanks, Box End Park team

Syntes om: The site was amazing, staff friendly, great communication on emails. The site was clean and so was the toilets. Loved it for our 1st trip to try out all our bits.

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Fra bestyreren: Hi there, Thank you so much for your lovely 10/10 feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! Many thanks, the Box End Park team

Syntes om: Pitches...fine. Setting..lovely

Syntes ikke om: Toilets....disgusting and not very handicap friendly. Reception and restaurant closed. Didn't notify us.

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Fra bestyreren: Hi Thomas, Thank you so much for your review and it was a pleasure having you stay here with us. We're so happy to hear you loved the setting and the pitches. We really appreciate all your feedback and take this on-board. Please kindly note that our reception team did speak to you over the phone the evening before your arrival and explained that due to our Reception being closed on the Monday they would help arrange your stay as an 'out of hours check-in'. To follow up this phone-call the team then emailed you the same evening confirming all arrival details required for the following day allowing you to self check-in for your stay incl. campsite pitch number, map, facilities information and collecting/connecting your pre-arranged electric card. The following message was also highlighted in the email "Kindly note if you are planning to use our Corner 5 Restaurant & Bar facilities, please do make sure to check their opening hours via our website before your arrival. Our Restaurant & Bar opening hours vary throughout the year, as do our outdoors activities". We also made sure you were allocated the closest pitch to toilet block as per your booking request, to make it as easy as possible for you once pitched up on-site. One of our team members who happened to be on-site at the time of your arrival also helped you collect your electric card whilst passing by reception and also helped refund your £5 deposit back to you when you handed your electric card back to them the following day just as you were about to self check-out. We do hope this helps to address your concerns. If you need to get in touch with our team directly please feel free to send us an email where the team are always more than happy to help. Many thanks, the Box End Park team

Syntes om: Open sites, access to lake.

Syntes ikke om: Toilet block wasn't clean even when site was quiet.

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Fra bestyreren: Thank you for your feedback and your 10 out of 10 review. It's always great to hear about guests enjoying the Box End Park site. We have now made changes to our cleaning schedules and are planning an upgrade to the facilities block next season which will make it easier to keep cleaned to a high standard. We hope to see you again soon!

Syntes om: Watching wake bording

Syntes ikke om: *Busy on site road. We got told the road on site wont be used on a night yet cars went past fast againt our caravan all night and day. Really worried for my 2 year old as they would go past so fast. *water fill up had no hose so filling your things up the water would go all over. *Very high class restaurant with a very expensive bar. 100% not caravan restaurant/bar. Dog friendly site yet you can't take your dog in the restaurant/pub and you are not allowed to leave them in your van. *£8 for a sandwich in the restaurant and £15 for 2 half paints and 3 fruit shoots! *Nothing at all for the little ones to do. Was advertising the golf for children but it want even built when we arrived. *£10 for electricity we only used £4 but didn't get the rest back like promised. *Advertised at barefoot area yet covered in poo. *Grass cutter man was up at 7am cutting around the van. *States no groups yet we had a group near us and they talked loudly all night. *WiFi and phone signal rubbish. Never left a bad review on a camp site but this one was not worth the £70!! I paid in April for 2 nights.

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Fra bestyreren: Hi, we are sorry you didn't have an amazing time with us during your stay. It's a shame you didn't mention anything to the many staff on hand during your visit. A few bits of feedback on your comments: We have lots of signage up advertising the sites 10mph speed limit. We will look at adding more signs - it's frustrating if other guests don't follow these rules We avoid providing hoses on the drinking water taps as it is not safe and hygienic to do so Our restaurant is open to all, however we ask that guests with dogs dine on the decking areas. We have a cafe open at weekends which is great for people who want a cheaper catering option. In terms of activities, we have lots of open grass spaces for football, frisbee and enjoying the outdoors. Our 5K walking trail is always popular with families with younger children, Our watersports are aimed at children from 6 years and older and there is loads to choose from - check out www.boxendpark.com to see what is on offer. We are a lakeside, natural site with beautiful swans and ducks. They can sometimes leave mess on the lake edge, this is natural and soon degrades. Our groundworks team work hard to keep the site looking amazing - they would never start on site before 08:00 and don't cut near caravans at this time. There is 4G phone service across most of the site for most carriers. We have WIFI in the main building for anyone who need it. Hopefully that helps clear up some of your concerns. Many thanks the Box End Park team