Very clean and friendly
Laura S.
已确认
- 无电 草地 单元
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翻译 (由 Google 翻译驱动)喜欢： Booked late and arrived within 3 hours of booking still welcomed with our own booking documents and map. Very clean and friendly the field was quiet and well maintained even appreciated the warden driving around to check everyone around 9.
All facilities were great and we will be returning.
不喜欢： –
- 牧羊人小屋
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翻译 (由 Google 翻译驱动)喜欢： Good location
Site very clean
Nice play barn
The pitches we had had lots of privacy不喜欢： The female warden/manager is very ill mannered.
Two members of our party said she was rude to them when they arrived, they felt un necessarily so.
I have an electric vehicle and I had plugged it in on the 2.3kw charger I have and use at home and was asked to unplug it, which is absolutely not a problem for me and as soon as I was made aware I apologised and I unplugged it straight away. The problem is with the manner in which I was asked, it was so rude and un necessary.
I’d like to make it clear I don’t have a problem with not being able to charge my car at the pitch as the site EV charger was broken, I absolutely have a problem with the manner in which I was spoken to. I had young children present who I would never confront somebody in front of, especially somebody who had this tone with us to start with. After a long drive it wasn’t a very pleasant experience.
We were respectful and polite in return and did as we were asked to do.
This is the first time I have ever left a negative comment on any camp site, it is not something I would do lightly as I always find lots of positives on any site we have been to, but I felt the attitude of this lady was really letting the site down and is the reason we won’t return, which feels a real shame. She is aggressive in her tone and not at all welcoming or accomodating.
Thank you for sharing your feedback with us, and we're glad to hear that you found our location convenient, the site clean, and enjoyed the play barn and privacy of your pitches.
We sincerely apologize for the negative experience you had with one of our staff members. We strive to provide a welcoming and accommodating environment for all our guests, and it's disheartening to hear that this was not your experience. We take your concerns seriously and will address them with the staff involved to ensure that such incidents do not happen again in the future.
We appreciate your understanding regarding the issue with the EV charger, and we regret any inconvenience caused, it was fixed the following day. Your feedback is important to us, and we will use it to improve our overall customer service. We hope that you will reconsider and give us another opportunity to provide you with a more positive experience in the future.
Excellent site run by lovely people with clean modern facilities.
Kirsty O.已确认
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翻译 (由 Google 翻译驱动)喜欢： The facilities were immaculately clean and tidy. The staff were very friendly and helpful. The site was well maintained and had everything you need. The pitches are spacious, level and well planned out, plus they are easy to find on the map. Felt safe at all times and the weather was fantastic. Recycling bins, a lot of sites don’t recycle!
不喜欢： Maybe a couple more picnic benches, there was only 2 in the field we were in.
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our facilities immaculately clean and tidy. Our staff takes pride in being friendly and helpful, and we're delighted that their service added to your enjoyment of the site. It's great to know that you found everything you needed and that the pitches were spacious, level, and well planned out. We strive to maintain a safe and secure environment for all our guests, and we're glad that you felt safe throughout your stay.
We also appreciate your recognition of our recycling efforts. Environmental sustainability is important to us, and we're committed to promoting recycling and responsible waste management. We have now added extra picnic benches.
Excellent site, well situated and lovely, helpful staff
Faye P.已确认
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翻译 (由 Google 翻译驱动)喜欢： The exceptionally clean toilet and shower facilities made our stay very comfortable as first time campers.
The pitches are a great size, more than big enough to accommodate our 7.5m x 6m tent with plenty of space around also.
No wifi onsite but a strong 4G and phone signal made this no issue.
Dedicated dog walking area with dog poo bin also made things easier as we took our dog away with us. They have to be kept on the lead at all times but as each pitch is so big, you can get away with a long lead.
Staff are extremely helpful, very approachable and friendly.
Only a 10 minute drive from Caernarfon and plenty of supermarkets in close proximity too.
We will definitely return when revisiting this neck of the woods.不喜欢： The pitch was very hard in places (solid rock a few mm underground) so we could have done with some much stronger tent pegs for those patches. Luckily the weather was glorious so we didn't have an issue with the tent not being pegged down as securely as usually required.
A bit of traffic noise from the nearby carriageway so if you want complete peace and quiet, this might not be the site for you. Although, the site itself is very larger so there may be quieter areas. Worth asking.
Thank you for sharing your positive experience with us! We're delighted to hear that our exceptionally clean toilet and shower facilities made your first camping experience comfortable. It's great to know that the pitches were spacious and accommodated your tent with plenty of room to spare.
We apologize for the inconvenience caused by the hard ground in some areas. We did have a long spell without rain, which made the ground hard. We're glad that the glorious weather allowed you to enjoy your stay without any issues.
We appreciate your feedback regarding the traffic noise from the nearby carriageway. While our site may not offer complete peace and quiet in all areas, we do have larger sections that may be quieter. We encourage guests to inquire about specific pitch locations to find the best fit for their preferences.
Thank you for highlighting our helpful and friendly staff, the proximity to Caernarfon, and the dedicated dog walking area. We look forward to welcoming you back when you revisit the area.
The site was well maintained, friendly staff, showers and toilets …
Brian G.已确认
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翻译 (由 Google 翻译驱动)喜欢： The site was well maintained, friendly staff, showers and toilets spotless.
Within easy reach of Anglesey and Snowdonia.
I originally booked for five days but stayed 10,
Had a wonderful holiday.不喜欢： –
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our site well maintained and our staff friendly. It's great to know that the showers and toilets were spotless, ensuring a pleasant stay for you. We're glad that our location made it easy for you to explore Anglesey and Eryri, two beautiful areas nearby.
We truly appreciate your kind words and the fact that you extended your stay to enjoy a wonderful holiday with us. It's fantastic to hear that you had such a positive experience that you chose to prolong your time at our site. We hope to have the opportunity to welcome you back in the future for another memorable holiday.
Lovely relaxing site, good sizes pitches, site is immaculate. WiF poor
Carl D.已确认
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翻译 (由 Google 翻译驱动)喜欢： Beautiful week, stunning location with lots to do all around the area.
Easy to get all the top hotspots and enjoy your camping experience. Good showers, poss a couple more showers would make the site better.
Lovely helpful staff.and hope to come again.不喜欢： More showers would benefit the site.
Thank you for sharing your positive experience with us! We're delighted to hear that you had a beautiful week and enjoyed the stunning location with plenty of activities to do in the surrounding area. We appreciate your feedback regarding the showers, and we have actually ordered additional facilities.
We're glad to hear that our staff was helpful and provided a pleasant experience for you. We hope to have the opportunity to welcome you back in the future.
- 有电 草地 单元
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翻译 (由 Google 翻译驱动)喜欢： Lovely facilities, staff and site
不喜欢： Only slight issue was our plot could have been flatter, less slope.
Thank you for sharing your feedback with us! We're glad to hear that you found our facilities, staff, and site lovely. We appreciate your comment regarding the slope of your plot. Ensuring a level and comfortable camping experience is important to us, and we apologize for any inconvenience caused by the slope. We'll take your feedback into consideration as we strive to improve our pitches. If there's anything else you'd like to share or if there are any other suggestions you have, please feel free to let us know. We hope to welcome you back in the future for another enjoyable stay.
- 有电 草地 单元
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翻译 (由 Google 翻译驱动)喜欢： Really nice site, very well appointed and maintained. One of the nicest and best we have ever stayed on. Convenient location.
不喜欢： WiFi weak in our area
Thank you for sharing your positive experience with us! We're delighted to hear that you found our site to be really nice, well-appointed, and well-maintained. We take pride in providing a high standard for our guests, and we're thrilled that you consider it one of the nicest and best sites you've stayed on. We're also glad to hear that the location was convenient for you.
We apologize for any inconvenience caused by the weak WiFi in your area. We are in the process of upgrading the WiFi throughout the site.
Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future.
No check-in faff Toilets and showers well maintained
Fran S.已确认
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翻译 (由 Google 翻译驱动)喜欢： No check-in faff
Toilets and showers well maintained不喜欢： Touring pitches on a slant so make sure you have levelling gear.
Didn't have choice of grass pitch without power even though plenty available -size of camper is little bigger than VW Transporter and not been an issue on grass pitches on other sites
Thank you for the review. I'm happy to hear that you had a good check in experience and that our toilets and showers are well maintained. We do hope that next time, you will have the pitch type of your choice.
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翻译 (由 Google 翻译驱动)喜欢： Very well kept site, the staff I don’t their names were very accommodating and very helpful.
Amenities We’re very clean and well maintained.
Very nice electric pitches.不喜欢： Not much to dislike, walk into caenarfon not easy due to lack of walkways or paths but that’s not the sites fault.
Thank you for your review. I'm delighted that you found the site clean and very well kept and the staff accommodating.
Thankyou for your review, we are delighted to hear you will be returning in the future. We do pride ourselves on our cleanliness and grounds and want everyone to have a great safe stay. See you again soon.