8,1

Helhetsbetyg baserat på 374 recensioner

 

75% skulle rekommendera det här stället till en vän.

72% skulle övernatta här igen.

 

Statistiken visas först när det finns 3 eller fler recensioner.

67% beskrivna som Lugn ?

Fler betyg

Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI



Endast recensioner från de senaste 30 månaderna visas.

Nollställ filtren
Recensioner på andra språk visas nedan.
Standardavatar

Location and very clean site2024-09-12

Recensentens land: StorbritannienSamantha N.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Location and very clean site

    Tyckte inte om: 

    Översätt (Översatt av Google Translate)
Allmänt
10
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI

The facilities at the site were amazing, the pool and …2024-09-12

Recensentens land: StorbritannienAbby W.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    The facilities at the site were amazing, the pool and on site pub was an added bonus!

    Tyckte inte om: 

    Översätt (Översatt av Google Translate)
Allmänt
10
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI

Gutted2024-09-10

Recensentens land: StorbritannienClare S.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    We like the idea of the pool and amenities the campsite offered and couldn’t wait to come and stay but unfortunately I was very sick and emailed to ask to move my dates for next summer but they declined and I lost all the money paid.

    Tyckte inte om: 

    Disliked that there is no option to transfer stays to another date for the next summer.
    I was offered dates for the next couple of months which wasn’t ideal, think the policy of changing dates should be offered because it’s not a cheap camping holiday after all.

    Översätt (Översatt av Google Translate)
Från föreståndaren...

We’re sorry to hear you were unwell, and we understand how disappointing it must have been not to be able to visit us as you had planned. Regarding our date change policy, we always strive to be as flexible as possible within the parameters of our booking terms and conditions, and in your case, we were happy to offer alternative dates within the upcoming months. However, due to high demand, extending reservations into the next summer season isn’t something we are able to accommodate.

We hope to have the opportunity to welcome you at our campsite in the future for the experience you were looking forward to.

Allmänt
2
Läge
Valuta för pengarna
Logi
(Inga betyg)
Anläggningar/aktiviteter
(Inga betyg)
Kundbetjäning
Barnvänlighet
(Inga betyg)
Renlighet
(Inga betyg)
WiFI
(Inga betyg)
Anonym användare

We camped here for a few nights, the very last …2024-09-10

Recensentens land: StorbritannienAnonymMobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    We camped here for a few nights, the very last week of the summer holidays.
    We were able to set up earlier than 3pm as our pitch was empty and had been checked.
    Booking swimming was easy and simple.
    Great base for visiting Cornwall.

    Tyckte inte om: 

    The indoor pool gets very busy. So busy that after a couple of visits I preferred not to go back. The indoor pool has an open plan changing room with one toilet, so best to arrive ready to swim if you don't want to change in front of other swimmers. There are no lockers, however there are some hooks around the pool to hang your bag/ belongings.

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for your review! We’re glad to hear that you enjoyed your stay and found our site to be a great base for exploring Cornwall. It's also wonderful to know that the booking process for the pool was easy and that you were able to set up early.

We appreciate your feedback about the indoor pool. We understand that it can get quite busy during peak times, and we’ll definitely take your comments on the changing facilities into consideration as we look to improve our guests' experience.

We hope to welcome you back again soon!

Allmänt
8
Läge
Valuta för pengarna
Logi
(Inga betyg)
Anläggningar/aktiviteter
(Inga betyg)
Kundbetjäning
(Inga betyg)
Barnvänlighet
(Inga betyg)
Renlighet
WiFI
(Inga betyg)
Anonym användare

Don't think we will be back.2024-09-09

Recensentens land: StorbritannienAnonymBekräftad

  • Tomt för husvagn med vatten, el och avlopp på hårt underlag och gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Near Newquay

    Tyckte inte om: 

    Not allowed on site until after 3pm. No staff around when we arrived (3.30pm). Pitches to close to each other.
    Very loud music from people in nearby tents.
    Showers filthy. No bus stop to Newquay although plenty of room for a bus to pull in.

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for taking the time to leave your review. We're glad you enjoyed our countryside location near Newquay.

We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Our camp warden team is typically flexible, and when pitches are ready earlier, we do our best to accommodate early setups. However, during busy peak times, this can be more challenging. In those cases, we always offer guests the option to park in our holding area and enjoy our on-site amenities, such as The Cafe, mini golf, tennis courts, and swimming pools, while they wait.

Regarding the facilities, we maintain a strict cleaning schedule, but if anything isn't up to standard, we encourage guests to notify our team so we can address it immediately. We also apologise for the noise disturbance from neighboring tents. As a family-friendly campsite, we ask all guests to be considerate and keep noise to a minimum after 10pm. If noise is ever an issue, our Duty Manager is available to help resolve it promptly.

Thank you again for your feedback, and we hope to welcome you back for an improved experience in the future.

Allmänt
4
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
(Inga betyg)
Renlighet
WiFI
(Inga betyg)

Beautiful site with lots to do, we'd happily come back.2024-09-08

Recensentens land: StorbritannienIveta D.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs (stor)
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    All the fun in the price of the pitch.
    Absolutely loved and well used Leisure pass on our stay. We went for swim twice, played mini golf, our boys went to soft play once as well and it was all included in the price.
    Toilets were clean, people running the place were very nice and friendly, our stay (even though short) was very enjoyable and relaxing.

    Tyckte inte om: 

    Did not have enough time to find something, except the weather 😉

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you so much for your glowing review! We're thrilled to hear that you and your family had such a fantastic time and made the most of your Leisure Pass during your stay. It’s great to know you enjoyed the swimming, mini golf, and soft play – we love hearing that our facilities added to your fun and relaxation.

We’re also happy that you found our team friendly and our facilities clean – we aim to make every guest’s stay as enjoyable as possible and the team will be proud to know that they have made a difference.

We completely understand about the weather – hopefully, on your next visit, the sun will shine!

Allmänt
10
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI
Anonym användare

Level pitches and plenty to do onsite2024-09-08

Recensentens land: StorbritannienAnonymMobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Close to the play ground, swimming pool was large and we had it to ourselves, soft play and distance to toilets.

    Tyckte inte om: 

    Showers and hot water in toilets always just aired, ended up showering at the swimming pool.

    Can’t understand extra awning fees when pitch is a set size!

    Översätt (Översatt av Google Translate)
Allmänt
8
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI

Friendly helpful staff Toilet and shower blocks were cleaned at …2024-09-08

Recensentens land: StorbritannienLee P.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Friendly helpful staff
    Toilet and shower blocks were cleaned at least 4 times a day.
    Would definitely return and recommend here

    Tyckte inte om: 

    Lack of evening entertainment in the pub on site

    Översätt (Översatt av Google Translate)
Allmänt
10
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI
Standardavatar

Great fun for families2024-09-07

Recensentens land: StorbritannienIan C.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Customer service was great everybody smiley and happy in there work which goes along way in my book
    We camped electric hook up on Crantock field and facilities were great toilets and washrooms always clean and tidy
    Crazy golf included was great fun and included in price as was booked indoor swimming session
    We paid for the slip and slide which is located on site although separate to Atlantic Reach and was not disappointed
    Overall a nice stay and great value for money

    Tyckte inte om: 

    Proximity to beach it’s around a 15 minute drive to beach so a car is a must as buses run sparingly

    Översätt (Översatt av Google Translate)
Allmänt
10
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI

Nice enough site2024-09-07

Recensentens land: StorbritannienKerry-Ann E.MobiltelefonikonBekräftad

  • Tomt för tält eller för husbilstält med elektricitet på gräs (stor)
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    With the unpredictable weather it was fantastic to be able to have access to the teen den, pool tables in the leisure centre/bar room, and the swimming pool was great! My daughter perfected her swimming and enjoyed it very much.

    Tyckte inte om: 

    The guy who told us to pitch told us to park behind our tent, when our neighbours changed they stuck their car in the spot we parked leaving us with no space because the pitch on the other side pulled their guidelines right into out area. Making sure the pitches are done properly for all users will save a lot of hassle, suggesting makingbup one pitch to another. We were luckily leaving the next day but packing up was horrendous because we had to navigate around the neighbours lines in OUR pitch! The other frustrating thing is the Toilets keeps running out of water, and we had to trek to other toilets and showers when it happened.

    Översätt (Översatt av Google Translate)
Allmänt
8
Läge
Valuta för pengarna
Logi
Anläggningar/aktiviteter
Kundbetjäning
Barnvänlighet
Renlighet
WiFI
(Inga betyg)