Arrived in site and reception was closed...it was 6.10pm. Secrutiy told us to pitch up and then tell reception in the morning. We couldn't access the toilets and shower block as we were not given the codes to doors, we only got these when we went to reception the next morning. Advertised as dog friendly but we're not allowed to take your dog inside anywhere. The fish and chip shop was shut and only inside places to eat, but you couldn't take dog and it was raining. Restaurant and bar staff were not trained properly. Went to have breakfast outside the restaurant and was given jam with full English breakfast instead of butter. Advertised wifi but could only get it from reception or the main events place.
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