We arrived at 18:30 and this was classed as a late arrival, this meant locating our pitch as the reception is not manned after 17:00.
The weather has been below zero which has meant the recent snow has turned to ice, half the site pitches were thawed and half were covered in snow and ice.
Our allocated pitch was 22, we followed the signs to locate the pitch which followed a one way system around the site. The road to the pitches is more like a track for a tractor or a 4x4, we were ok on the part that had little to no ice or snow but our pitch was on the side thick with both and we had a hill to go up to get to said pitch. Our vehicle started to wheel spin on the ice just before pitch 21 and we had to abandon our attempt, this meant reversing back and finding an alternative pitch. The way the site is we could not have known what we were driving into, we were able to pitch up on a spare pitch on the side that had little to no ice.
Unfortunately, the issues didn't end there. My husband walked back to reception to ensure we were not parked in the other late arrivals pitch and on his way back he slipped and fell on the ice, this resulted in a bruised and bloody knee!
It is clear that there was zero effort to grit any of the site, the entrance was slick under foot. The reception and toilets also.
I went to reception the next morning to report it and they did not see the issue, that might be down to the fact that the reception smelled of wacky baccy! If the slip/fall side of things have been an older person or a child it could have been a much worse situation.
We expected something to be wrong with this site based on the price but more along the lines of a shabby site or facilities not something that puts health and safety at risk!
The site should have closed the side that was heavily affected by the snow and ice and if they absolutely had to use it then they should have contacted people to issue instructions and warnings about the conditions, the site was quiet.
This is not a witch hunt just an honest review of our experience, we are thankful to come away with our vehicle and selves in one piece!
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Thank you 👍