Excellent site. We'll definitely be back again.
Jillian R.
Подтверждено
- Домик Brook c 1 спальней (только для взрослых)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: We really enjoyed our stay at Brook House Farm. Having the cafe/bar onsite was perfect for us and all the food was delicious. The beer garden is a really pleasant place to sit and enjoy a drink in the sunshine. And the hosts were really friendly. All in all a very relaxing stay
Не понравилось: There was no door separating the bathroom and bedroom.
Everything. Really lovely night here. Lodge …
Helen G.Подтверждено
- Домик Brook c 1 спальней (только для взрослых)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Everything. Really lovely night here. Lodge was lovely, staff were lovely, will definitely be back.
Не понравилось: Nothing
Terrible site, needs a lot of attention.
Emma R.Подтверждено
- Домик The Mount
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Nothing.
Не понравилось: Arrived at the site to be informed that there were no showers, hot water or washing facilities due to a fire having happened. There was a complete lack of basic facilities, just a port a loo and 1 drinking water tap. There were no showers, no hot water basins, no where to wash up. We were not informed of this prior to our stay, there was no attempt to rectify the situation after having complained. We paid full price for hardly anything. The site was messy, it was extremely disappointing. We would not stay here again.
Thank you for your review.Your first sentence,you state no facilities,if that had been the situation I would have closed the site.
On arrival throughout the situation of the fire , I personally showed every customer and explained were everything was.
We had taken brook lodge off and it has a kitchen and en suite facility.
Also five pora toilets all over the site,plus a porta shower.
There are five points to obtain drinking water from.
The lodges were not affected in the fire so the site was all tidy except were the builders were working.
When you returned the keys ,I asked had everything been ok for you,you said lovely.
Then when you had left the property you asked for a full refund.
Has I explained if you had come to me at any time of your stay and said it was awful I would have refunded you.
Then because I would not refund,has the lodges were all lovely and you had access to facilitate for one night stay ,you gave us a one.
Then my next review on the same day was 10 out of 10.
Thankfully the new shower block is all up and running now..
Sorry Brookhouse was not for you.
- Участок для автодома с твердым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: it was a lovely place
the pizzas was lovely but for 2 pizzas and 2 drinks it came to £42.00
it was very expensiveНе понравилось: if u like fishing the pound was over grown
the shops that was there was not open .
the bar was full off stuff it didn't look very good .
to say they had chickens and some other animals they was no where to get eggs
we played £21.00 for fishing and we didn't much as was over grown
Thank you for your lovely review.The old potting shed prices are cheaper than our local pubs in the area,so I do apologise you found it expensive.
The pond does have a few bull rushes at one end but 3/4 of the pool is clear.You paid £7 a day ticket for fishing.Has you know you were talking to the fisherman who had been here all week and had his best fishing ever.12 .5 lb barbel , plus lots more.He did not want to go homeYou said you caught a fish.I asked what you caught and you did not know.shop and cafe was open 9 till 5 bar open till late.
We were putting our Halloween and Christmas decs out in the shop.Sorry it was not for you.
Excellent. Peaceful site, great nights sleep!
Katie C.Подтверждено
- Участок для палатки или для прицепа-палатки с травянистым покрытием без электричества (только для взрослых)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Warm welcome from the host.
Got exactly what we asked for (grass pitch) it was quiet and peaceful which was exactly what we needed as we (myself and my dog) were staying here whilst completing a dog training course.
Lovely bar, and superb pizza on Friday night.
Warm welcome from the other guests and locals.
Exactly what we hoped for, for our stay. It was our second time here and we will be back!Не понравилось: Nothing. Everything suited us right down to the ground.
Lovely site. Well looked after !!
Caroline R.Подтверждено
- Участок для автодома с твердым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: The whole camp is lovely, the owner is very nice, very apologetic about the fire damage. It just happens!!
Great shop, and enjoyed my breakfast in their cafe. Free WiFi in cafe.Не понравилось: Nothing.
Good pitches. Staff wonderful. Facilities were great.
Menna P.Подтверждено
- Участок для автодома с твердым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Julia the host was great and her husband. Looked after us. My wife couldn't make it this time so myself and friends went there. The pizza night was awesome. The bar was great.
Не понравилось: Nothing to dislike
Very disappointing experience.
carole s.Подтверждено
- Участок для автодома с твердым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Area and look of site when booking.
Не понравилось: Arrived to find a 'Closed' sign, rang the two phone numbers with no reply. Eventually a man appeared and rang the owner who answered his call.
It appeared that their toilet/shower block had been burnt down a week before and the facilities contained of one builders portable toilet and one portable shower! We were not told about this in our booking and as we had no facilities in our campervan and the owner assumed we were in a caravan this wasn't ideal. A refund was i felt reluctantly offered. I never received the refund and my messages went unanswered.
Apart from not receiving a refund out of courtesy we should have been advised of the washing facilities etc when booking.
Disappointing to say the least!
Thank you for your comment.The cafe/bar are closed on Mondays hence the closed sign.
Yes we have had a fire which has destroyed our shower block but we have got the one in the holiday let which people are using.
I tried to phone you earlier with no answer,to explain we were popping out to purchase the plaster for the new shower block.
When the gentleman who lives here,phoned me.We had a conversation regarding the portable toilet,that we would be back within half an hour and I would open up the holiday let which they could have sole use of for that evening.Which is newly all done out.
But you chose to leave before we got back.
Our new shower block will be all up and running by the end of this week 25 th/9.
Excellent in all aspects
TRACY F.Подтверждено
- Домик (двуспальная кровать)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Customer service, location
Не понравилось: –
Lovely stay at Brookhouse Farm – comfy lodge, great host & tasty food
David C.Подтверждено
- Домик (двуспальная кровать)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: We had such a lovely stay at Brook house Farm Camping and Caravan Site in one of their glamping lodges. The location was beautiful and peaceful, and the host was so welcoming and friendly. The lodge itself was spacious, spotless, and very comfortable and warm, with ready-made beds, plenty of electric sockets, and tea/coffee facilities – everything you could need for a relaxing break.
The on-site bar was a real highlight too, serving delicious pizza on our visit and there was a great selection of drinks.
Overall, Brook house Farm Camping and Caravan Site was the perfect combination of comfort and nature, and we would highly recommend it to anyone looking for a relaxing and enjoyable glamping or camping getaway.
Не понравилось: Nothing.
Thank you for your lovely review.Look forward to welcoming you back soon.x