8,2

Avaliação geral baseada em 434 avaliações

 

81% recomendaria este local a um amigo.

79% se hospedaria aqui novamente.

  69% descreveram como Paisagens espetaculares ?

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Mostrando somente avaliações dos últimos 30 meses.

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Usuário anônimo

The staff are super friendly and nothing was too much trouble for them31/08/2024

País do avaliador: Reino UnidoAnônimaÍcone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    There was loads for our family to do. We went swimming in the swimming pool, went to the beach. You can hiring wetsuits, bodyboards, surfboards. The night activities like bingo, meeting the crew, disco and the arcade to name a few. The staff are super friendly too.

    Não gostou: 

    The showers could do with a bit of an upgrade.

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
10
Local
Relação custo benefício
Acomodação
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Serviço de atendimento ao cliente
Apropriado para crianças
Limpeza
Internet sem fio
Usuário anônimo

Good location31/08/2024

País do avaliador: Reino UnidoAnônimaÍcone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    Good location

    Não gostou: 

    Place was very dirty
    Pitches were so close cars and tents were touching
    Toilets weren’t clean or cleaned
    No staff walking around
    The roads around the campsite had massive potholes so rip your car
    The wifi doesn’t work even the more expensive one unless you were by reception. Wasn’t really a problem for us however made it hard to communicate

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Ty Mawr, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Geral
4
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Apropriado para crianças
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Usuário anônimo

The park was tidy and the pitches were a brilliant …30/08/2024

País do avaliador: Reino UnidoAnônimaÍcone de telefone celularConfirmada

  • Croyde Burrows Lote para trailer de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    The park was tidy and the pitches were a brilliant size. You can fit a car, caravan and the awning in one pitch and still have room either side. I really liked that all the amenities were all together. The beach is literally a stone throw away. The toilet/shower blocks were super clean (I saw the cleaning lady in there every day)

    Não gostou: 

    There are no spaces at reception to park a car and a caravan whilst you check in at reception, not even just outside the park.

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
8
Local
Relação custo benefício
Acomodação
Instalações/atividades
Serviço de atendimento ao cliente
Apropriado para crianças
Limpeza
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beach and surfing / body boarding. Friendly helpful staff.28/08/2024

País do avaliador: Reino UnidoGary K.Ícone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
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  • Gostou: 

    Clean pitches, helpful staff, on site shops and restaurants / eateries are good. Views are amazing and a short walk to an amazing clean, sandy and lifeguarded beach and a local market. Croyde village is a 15 min walk where you will find 2 amazing pubs Billy Buds & The Thatch with great service & food plus local surfing shops. Plenty of hot water in the showers no matter the time of day.

    Não gostou: 

    Phone signal is very poor (for some not a negative), WIFI is sketchy only place we could get signal was in the clubhouse. Toilets were not always clean and quite a few breakages (not necessarily the sites fault). Ladies toilet ran out of toilet paper each evening and the ladies showers in the top block only stay on for around 2-3 secs making it difficult to wash / rinse. Showers were always full of sand despite there being a wetsuit shower outside the blocks.

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi Gary, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at Ruda. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Geral
8
Local
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Diabolical24/08/2024

País do avaliador: Reino UnidoARLENE W.Ícone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
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  • Gostou: 

    Nothing

    Não gostou: 

    We looked at the site and didn’t pitch at all, we drove back home. It was overcrowded, a fire hazard waiting to happen. No space between campers, no fire breaks - totally not what we expected.
    We lost a lot of money & will definitely be giving a bad review!!

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi Arlene, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Ruda, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Geral
2
Local
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Instalações/atividades
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Great site with good facilities24/08/2024

País do avaliador: Reino UnidoLaura D.Ícone de telefone celularConfirmada

  • Taw Lote para tenda ou para auto tenda de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    Good food options and play areas. Really close to the beach.

    Não gostou: 

    Slide was not working in the swimming pool

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi Laura,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
8
Local
Relação custo benefício
Acomodação
Instalações/atividades
Serviço de atendimento ao cliente
Apropriado para crianças
Limpeza
Internet sem fio
Usuário anônimo

Excellent site, will stay again22/08/2024

País do avaliador: Reino UnidoAnônimaÍcone de telefone celularConfirmada

  • Lote para tenda ou para auto tenda de grama sem eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    Location is fantastic, amenities were great and clean, and the whole place was really well organised. Having a shop and places to eat on site is very helpful.

    Não gostou: 

    I struggled to log in to the WiFi in public spaces

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
10
Local
Relação custo benefício
Acomodação
Instalações/atividades
Serviço de atendimento ao cliente
Apropriado para crianças
Limpeza
Internet sem fio

Love it as easy for me & son go beach …22/08/2024

País do avaliador: Reino UnidoRichard L.Ícone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    Love it as easy for me & son go beach everyday (less stress)

    Não gostou: 

    Toilet need improved

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi Richard,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
10
Local
Relação custo benefício
Acomodação
Instalações/atividades
Serviço de atendimento ao cliente
Apropriado para crianças
(Sem classificação)
Limpeza
Internet sem fio
(Sem classificação)
Usuário anônimo

Lovely campsite with plenty of activities and only a short …19/08/2024

País do avaliador: Reino UnidoAnônimaÍcone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    Lovely campsite with plenty of activities and only a short walk to the beach. A well-stocked convenience store and a good choice for places to eat onsite or nearby (but watch out for seagulls pinching your chips!) we came in August and it was busy but never seemed overcrowded or too noisy. We loved our stay here!

    Não gostou: 

    The only thing we didn't like was the showers and changing rooms at the swimming pool were not very clean.

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
8
Local
Relação custo benefício
Acomodação
(Sem classificação)
Instalações/atividades
Serviço de atendimento ao cliente
Apropriado para crianças
Limpeza
Internet sem fio

Easy to access, good facilities. Great access to the beach, …18/08/2024

País do avaliador: Reino UnidoLeanne J.Ícone de telefone celularConfirmada

  • Bray Lote para tenda ou para auto tenda de grama com eletricidade
  • Recomendar aos amigos   Visite novamente
  • Gostou: 

    Easy to access, good facilities. Great access to the beach, nice parks for the kids.

    Não gostou: 

    Toilets were a bit grotty, especially the men’s.

    Traduzir (Traduzido por Google Translate)
Do gerente...

Hi Leanne,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Geral
8
Local
Relação custo benefício
Acomodação
Instalações/atividades
Serviço de atendimento ao cliente
Apropriado para crianças
Limpeza
Internet sem fio
(Sem classificação)