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Vriendelijke ontvangst. Ruimte genoeg. Loopafstand Shrewsbury centrum
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Great welcome from Vince all good
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Friendly staff lovely place clean tidy …
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Great no problem stay
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Fab stay
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Hard standing very quit
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Van de manager...
Hi Thanks for your feedback - not sure what you mean y about Junk - but we are getting the site ready for the season as we are restricted on the timing of this as we regularly suffer catastrophic flooding in the winter months. |
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Lovely spot hot showers plenty of …
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Great spot for accessing Shrewsbury town, site very tired looking.
Van de manager...
Thanks for your feedback - I am sorry the Showers wasn't as clean as they should be - they are regularly cleaned and you would have noticed i'm sure that volunteers and staff were making improvements when you were here |
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Real shame as it could be a really good site with some investment
Van de manager...
We were expecting a review along these lines, however it’s disappointing that a number of important facts have been omitted. Despite you arriving a day late, we honoured your full booking and extended your stay to accommodate you. During your time on site, I personally witnessed behaviour that fell short of the respectful standards we expect from our guests. As the saying goes, treating others how you wish to be treated goes a long way. Our team of staff and volunteers were working hard throughout your stay to prepare and maintain the site. When you raised the issue of soap in the shower block, it was addressed promptly. We take reasonable concerns seriously and act on them where we can. It’s also worth noting that you did not follow the clearly marked signs to the main reception, where you would have been properly welcomed and given a full overview of the site and its facilities. Regarding the facilities: we are completely transparent in our listing. We are a showground offering basic facilities, not a luxury campsite. This is clearly stated and reflected in our pricing and reviews. The heated £40k portable shower block you refer to is designed specifically so it can be moved in the event of severe winter flooding. This is precisely why permanent infrastructure is not always viable and we are constantly having to repair and make do those that we have. As a charity, we operate on very tight margins. Your stay cost approximately £80 for three nights, significantly less than a 5-star campsite, where you would likely pay closer to £200 for the same period, often with additional taxi costs on top, when we are just a short walk away from our beautiful town. We do not advertise fully serviced pitches, and the grey water disposal point is clearly explained. A short walk (in your case was about 7 meters away from your motorhome) to dispose of waste is standard for many basic sites. Our site warden is a valued volunteer who is consistently praised in the majority of our reviews for being helpful and welcoming. If you experienced an issue, it may be worth reflecting on how that interaction developed, he was upset by your constant unwarranted criticism and disrespectful comments and very poor attitude, which I also witnessed. In summary. Read site descriptions carefully before booking to ensure expectations align. Consider selling your motorhome so you can stay regularly in 5* Hotels - we are not sure camping/motor homing is for you. Consider a trip to Spec Savers And some private feedback |
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Thank You so much for your feedback.it was so nice after receiving unwarranted and hurtful comments