8,2

Giudizio complessivo basato su 432 recensioni

 

Il 81% consiglierebbe questa struttura a un amico.

Il 79% soggiornerebbe qui di nuovo.

  Il 69% lo descrive come Paesaggi spettacolari ?

Altre valutazioni

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Ideale per bambini
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Wi-Fi



Vengono mostrate solo le recensioni degli ultimi 30 mesi.

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Le recensioni in altre lingue appaiono qui di seguito.
Utente anonimo

The park was tidy and the pitches were a brilliant …30/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Croyde Burrows su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    The park was tidy and the pitches were a brilliant size. You can fit a car, caravan and the awning in one pitch and still have room either side. I really liked that all the amenities were all together. The beach is literally a stone throw away. The toilet/shower blocks were super clean (I saw the cleaning lady in there every day)

    Non mi è piaciuto: 

    There are no spaces at reception to park a car and a caravan whilst you check in at reception, not even just outside the park.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

beach and surfing / body boarding. Friendly helpful staff.28/08/2024

Paese dell'autore della recensione: Regno UnitoGary K.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Bray su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Clean pitches, helpful staff, on site shops and restaurants / eateries are good. Views are amazing and a short walk to an amazing clean, sandy and lifeguarded beach and a local market. Croyde village is a 15 min walk where you will find 2 amazing pubs Billy Buds & The Thatch with great service & food plus local surfing shops. Plenty of hot water in the showers no matter the time of day.

    Non mi è piaciuto: 

    Phone signal is very poor (for some not a negative), WIFI is sketchy only place we could get signal was in the clubhouse. Toilets were not always clean and quite a few breakages (not necessarily the sites fault). Ladies toilet ran out of toilet paper each evening and the ladies showers in the top block only stay on for around 2-3 secs making it difficult to wash / rinse. Showers were always full of sand despite there being a wetsuit shower outside the blocks.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Gary, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at Ruda. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Diabolical24/08/2024

Paese dell'autore della recensione: Regno UnitoARLENE W.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Bray su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Nothing

    Non mi è piaciuto: 

    We looked at the site and didn’t pitch at all, we drove back home. It was overcrowded, a fire hazard waiting to happen. No space between campers, no fire breaks - totally not what we expected.
    We lost a lot of money & will definitely be giving a bad review!!

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Arlene, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Ruda, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Punteggio complessivo
2
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
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Assistenza clienti
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Pulizia
Wi-Fi

Great site with good facilities24/08/2024

Paese dell'autore della recensione: Regno UnitoLaura D.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Taw su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Good food options and play areas. Really close to the beach.

    Non mi è piaciuto: 

    Slide was not working in the swimming pool

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Laura,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Excellent site, will stay again22/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola tenda o carrello tenda su erba senza elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Location is fantastic, amenities were great and clean, and the whole place was really well organised. Having a shop and places to eat on site is very helpful.

    Non mi è piaciuto: 

    I struggled to log in to the WiFi in public spaces

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Love it as easy for me & son go beach …22/08/2024

Paese dell'autore della recensione: Regno UnitoRichard L.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Bray su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Love it as easy for me & son go beach everyday (less stress)

    Non mi è piaciuto: 

    Toilet need improved

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Richard,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
(Nessun punteggio)
Pulizia
Wi-Fi
(Nessun punteggio)
Utente anonimo

Lovely campsite with plenty of activities and only a short …19/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola tenda o carrello tenda Bray su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Lovely campsite with plenty of activities and only a short walk to the beach. A well-stocked convenience store and a good choice for places to eat onsite or nearby (but watch out for seagulls pinching your chips!) we came in August and it was busy but never seemed overcrowded or too noisy. We loved our stay here!

    Non mi è piaciuto: 

    The only thing we didn't like was the showers and changing rooms at the swimming pool were not very clean.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
(Nessun punteggio)
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Easy to access, good facilities. Great access to the beach, …18/08/2024

Paese dell'autore della recensione: Regno UnitoLeanne J.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Bray su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Easy to access, good facilities. Great access to the beach, nice parks for the kids.

    Non mi è piaciuto: 

    Toilets were a bit grotty, especially the men’s.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Leanne,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
(Nessun punteggio)

Pitch was good, most of the staff were friendly18/08/2024

Paese dell'autore della recensione: Regno Unitolauren h.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Bray su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    The arcade was good my kids enjoyed that.
    The beach was great.

    Non mi è piaciuto: 

    The facilities on site are very poor they are in need of a update and another shower block added to the site. One block is not enough for how big the site is.
    Drains in the shower block were vile, I expect abit of dirt but those showers were gross, rusty shower heads, dirty, smelly blocked drains.
    In the men's my husband said everytime he went in the toilets were blocked with number 2s and he was unable to use them.
    The site in general is fine all could do with an update tho.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Lauren, thanks for taking the time to leave your review.

I'm sorry you were left feeling disappointed by some aspects of your stay and I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further, as well as implementing additional cleaning checks. ^AB

Punteggio complessivo
4
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Would come again for location17/08/2024

Paese dell'autore della recensione: Regno UnitoHannah B.Icona cellulareConfermata

  • Piazzola tenda o carrello tenda Taw su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    I would give 3.5 if I could. The campsite has organised pitches which I liked as it avoids you having to arrive and squeeze in somewhere. We stayed in Taw, which was great. The pitches were large and level and the view was lovely. You can see and hear the sea. Mostly the campsite was quiet after 11pm. There wasn't anyone policing this though and on occasion you can get a noisy group and nothing happens to stop this.
    The location of the site means that we would come back as it's a very short walk to the beach and the village.
    Staff were friendly and helpful.

    Non mi è piaciuto: 

    The facilities are dated and badly need an upgrade. There didn't seem to be a regular cleaning schedule and the showers were quite dirty all of the time. I'd suggest a refit and squeegee mops in each stall. This is a really simple thing that allows guests to mop their own bay before and after and keeps things neat. Showers lack pressure so people need to take longer and must waste water. The pool was pretty naff. We booked this site as the children would have somewhere to go if the weather was bad. It wasn't really a pool though, just a rapid river that you go round in circles in. There isn't anywhere to swim and the flume was closed the whole time. It gets booked up as well so there isn't any guarantee that you can use it. Compared to other campsites it was more expensive and I would have hoped for better showers and toilets for the money. The site states there is free WiFi park-wide but it didn't work at any time.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Hi Hannah, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Ruda, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Punteggio complessivo
6
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi