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Where do I start? We booked an extra large pitch for our 7.4m motorhome. On arrival we were told to walk around the site to choose a pitch before driving to it, which we thought was a bit unusual until we started walking round.
The lanes between pitches are very narrow and the pitches are very close together - not easy to get a big motorhome on it with very little space to turn.
There were 3 empty pitches that we could see, only 1 of which that we could fit on, which was right by the reception and when we drove on it, we immediately started sinking and there was no way we could level it as the ramps just sank into the dirt. Not convinced we would've got it off if we had stayed longer.
Everything felt dirty, it was noisy with screaming and arguing, and dogs loose off lead.
Some of the vans on the pitches looked like they were permanent residents who didn't look after the pitch they were on. One extra large pitch had a small campervan on it that could've been on a smaller pitch and they were quick to tell you that you couldn't be there (not very politely!).
It was noisy, dirty and felt cheap and rundown. We left very quickly and the lady on reception didn't look or seem surprised when we said we were leaving and immediately provided a refund without query. We got the impression this wasn't an unusual request. Given a higher rating for customer service due to this!
Another couple arrived just before us, with a bigger caravan and vehicle and struggled to find a suitable pitch. As we were leaving, another couple were complaining there was no space and 2 more motorhomes arrived, so no idea where they were going to pitch. Maybe they could squeeze on the tiny pitch with the tree in the middle of it!
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