Beautiful site, great wildlife and activities. …
Victoria T.
Confermata
- Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Beautiful site, great wildlife and activities.
Large grass pitch, quiet at night.Non mi è piaciuto: Elson point and grey waste need work. Shower block cold as door left open day and night.
Lots to do to entertain children
richard b.Confermata
- Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto completamente attrezzata
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Lots to do to entertain children
Non mi è piaciuto: –
Thank you for your feedback
We're so glad to hear that you found plenty of activities to entertain the children.
We strive to offer a variety of fun and engaging experiences for all ages, and it's great to know they had a good time
We hope to welcome you again soon.
Entertainment staff
Julian M.Confermata
- Piazzola roulotte/camper Shelduck (area 5) su terreno battuto con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Entertainment staff
Non mi è piaciuto: Pool staff, very rude in front of children for no reason!
Thank you so much for your feedback! We're thrilled to hear you enjoyed the entertainment – our team has worked incredibly hard to create an experience full of fun, laughter, and unforgettable holiday memories for all our guests.
We are sorry to hear that your experience in the swimming pool didn’t meet expectations – this is certainly not the standard we aim to deliver for our holiday guests.
Please don’t hesitate to reach out to us directly, and we’ll be more than happy to look into the matter further for you.
Great potential but some things let it down.
Anna G.Confermata
- Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto completamente attrezzata
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Pitches are large and generally in good condition
Natural setting is beautiful
Pool was nice and warm with a good slide.
Online booking was easy for us but others were clogging up queues to complain about not being able to access and there was no option to do in another way.
Restaurant attached to pool was nice we had chips as takeaway and cooked breakfasts both nice.
Parks dotted around that our six year old loved.Non mi è piaciuto: We were not shown to a pitch or given any guidance on how to set up but then enforcement came round rudely telling us to change once fully set up. Told us our awning had to come down despite us paying extra to be allowed an awning. They eventually agreed if we attached it to the campervan it could stay- taking up the same footprint and if anything making us face towards the next pitch more. We had to spend time in the middle of our holiday completely unpacking and repacking just to rotate the awning by 90 degrees.
Neither of the shops shown on the map were open.
Shower block half shut which was not signposted, they were badly designed with no dry area in the shower cubicles to get dressed.
The stairs down from the toilet block were unlit just as you exited a lit area which was dangerous.
Swimming changing area was small and badly designed - exposed plaster in both, nowhere for a family to change together
no lockers and no signage to the poolside cubby holes which were very small.
Booked two 9am swims before coming and both times found the venue not open by 9. Swim slots are only 45 mins total including time to get changed before the session so already tight. This also forces both the arriving and leaving swimmers to change in the same small changing room in the same 15 minutes .
Thank you so much for taking the time to leave us such a detailed review. We're really pleased to hear that you enjoyed the beautiful natural setting of the park, the spacious pitches, the pool and slide, and your experience with the restaurant and children's play areas. It’s lovely to know your six-year-old had fun too.
We are sorry to hear about the issues you experienced during your stay, particularly regarding the pitch setup, awning confusion, and facilities. We understand how frustrating it must have been to have to reconfigure your setup mid-stay. We are constantly reviewing our arrival guidance and signage to make sure this is clearer for future guests.
Your comments regarding the toilet and shower blocks, lighting, and swimming facilities are extremely helpful. We take all feedback seriously and will be passing your observations on to the relevant teams to address these areas and make improvements.
We would love the opportunity to welcome you back in the future for an even better experience.
Excellent site with clean facilities, friendly staff and level pitche
Gemma L.Confermata
- Piazzola Shelduck (area 3) su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Absolutely LOVED our stay, can't wait to return, have recommended to so many people, Absolutely amazing work put into this place! So much to do and kids were never bored.
Non mi è piaciuto: –
Thank you so much for your wonderful review we are thrilled to hear you had such a fantastic stay and that your family enjoyed all the activities. It means a lot to us that you’ve recommended us to others, and we can’t wait to welcome you back for another amazing visit.
Thanks again for sharing your experience.
Worst holiday park I've been on in over 46 years of caravanning. .
David j.Confermata
- Piazzola roulotte/camper Super Pitch su ghiaia e terreno battuto completamente attrezzata
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Nothing.
Non mi è piaciuto: Everything. Reception staff as helpful as a ashtray on a motorbike no lighting on any of the footpaths but full of mud. They have spent a lot of money on holiday park but nothing to make you want to tell family or friends to visit would be too embarrassed to send anybody here
The money they have spent on it this year waste who wants to sit outside to watch the evening entertainment maybe July or August but rest of year noway.
Thank you for your feedback we are sorry to hear that your experience didn’t meet expectations. We aim to provide a welcoming, enjoyable environment for all guests, so your comments will be passed to the correct departments.
We appreciate the feedback on our footpath lighting and entertainment options we are working on making improvements for the coming year.
Thank you again for your review we hope you do come back to see us again.
Good pool but will not go again
Anthony B.Confermata
- Piazzola Shelduck (area 3) su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: The pool and mini golf
Non mi è piaciuto: Shower blocks
Thank you for your review we are glad to hear you enjoyed the pool and mini-golf, we are sorry to hear the shower blocks didn't meet your expectations, and we will make sure your feedback is passed along for improvements. We hope to welcome you back soon for an even better experience.
- Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto con elettricità
- La consiglierò agli amici Tornerò volentieri
-
Traduci (Creato tramite Google Translate)Mi è piaciuto: Nothing
Non mi è piaciuto: Staff are very rude, disgusting service and are never willing to help, never ever booking here again
We are sorry to hear that you feel this way as a holiday park, our goal is always to provide the best experience possible. Please let us know the issues you’ve encountered and try to make things right.
Kind Regards
A shame that a refund wasn’t offered for the lost days
Pete S.Confermata
- Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Nice clean shower block, friendly staff
Non mi è piaciuto: The entire complex flooded and so there was a mass evacuation of the site - mo mention of refund offered
Thank you for your comments due to the severe rainfall, we experienced flooding on the park. The safety of our guests and owners is our priority in this situation. As a goodwill gesture, we have amended the booking dates for our holiday guests.
The site was huge and had …
Lee E.Confermata
- Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: The site was huge and had lots to do
Non mi è piaciuto: It was a bit too busy for my liking and I had to queue to use the toilets and to empty my waste cassette
The toilets were not in great shape but probably driven by the high footfall and shocking weather so would not asume thats always the case
We also couldnt find our spot anywhere and ended up just setting up in an empty pitch which was a bit confusing.
Thank you for your feedback we are glad to hear you enjoyed the size of the site and the range of activities available. we are sorry to hear that it felt a bit too busy and that you experienced queues for the facilities. High footfall and poor weather can sometimes impact the conditions, but we appreciate your understanding and will take your comments on board to make improvements.
We also apologise for the confusion regarding your pitch, and we will work on improving in the coming year we hope to have the opportunity to welcome you back in the future.
Thank you for your feedback! We're thrilled to hear that you enjoyed the beauty of the site, the wildlife, and the activities, and that the large grass pitch provided a peaceful stay.
We truly value all feedback and will carefully review your comments to explore how we can further enhance our guests' experience.
Thank you for helping us improve