I’m so sorry there was a disturbance during your stay we’re just so excited to begin the improvements across the park! I’ll be informing our touring teams about the drainage in the showers to make sure this is addressed quickly.

It’s great to hear you enjoyed the dog-friendly atmosphere, though I completely understand the challenges with the muddy ground while the works are underway. The road surfaces are also on our radar for attention.

I’m sorry your experience led to a 1-star rating we truly want every stay to be a 5-star one! Please do come back soon so we can show you the improvements first hand.

Thank you for sharing your thoughts! We’re thrilled you enjoyed our holiday park’s fantastic location, spacious grounds, and beautiful wildlife.

We’re glad the new park shop hit the spot we make sure it’s well stocked, and it’s always great to hear our warm, yummy morning pastries went down a treat! And of course, our famous fish and chips get everyone debating: salt and vinegar or not?

I’m sorry that the men’s toilets weren’t up to standard I’ve passed this on to our touring teams to sort. I also apologise that our Welcome Teams didn’t direct you as clearly as they should have on arrival we’ll make sure first-time visitors feel more confident finding their way next time.

Your feedback helps us improve, and we can’t wait to welcome you back for another stay full of good food, wildlife, and space to relax!

Thank you so much for taking the time to share your feedback. I’m pleased to hear you enjoyed the site and found it great for families with wonderful pitches for your campervan.

I’m genuinely sorry to hear you were disappointed with the shower and toilet facilities. This is certainly not the standard we aim for. Our facilities should always be clean, warm, and practical for all guests, including those with specific needs such as space for clothing or contact lens care. I will be passing this straight to our touring management team so we can address these concerns urgently.

It’s in our nature to keep improving, and comments like yours help us do exactly that. I do hope we can welcome you back in the future to show the improvements we’re making.

Thank you for your feedback. I’m really sorry to hear you found the toilets dirty in the evening. Our touring teams check these regularly to ensure they’re kept clean, and I will pass this on so we can address it promptly.

Regarding the map, we do email this ahead of arrival, but we also have larger printed maps available at Reception for anyone who may need one. We do have our Elsan waste point located on the touring field, and I’m sorry this wasn’t easy to locate. Clearer signage is something we are actively working on it’s in our nature to keep improving.

Thank you again for sharing your thoughts. We appreciate it and will use this to make things better for our guests.

Thank you so much for your feedback!

We’re delighted to hear you found the park lovely and clean our teams work hard to keep everything looking its best.

Regarding swimming, if your holiday was booked directly with us, activities such as swimming are included at no extra cost. It sounds like there may have been some confusion, so we’d really love to take a look at your booking and clear that up for you.

Please do contact us. We’ll happily review your booking and make sure everything is as it should be.

We hope to welcome you back again soon it’s in our nature!

Thanks so much for your lovely feedback we’re thrilled you had a great time! It’s awesome to hear you enjoyed the clean park, friendly team, and our amazing pump track (fun fact: it’s actually based on the Silverstone track!).

Our park teams work super hard to keep everything spotless and are always up for a chat, a laugh, or to lend a helping hand they’re some of the best around!

During quieter, out-of-peak times, a few facilities may close a little earlier and there might be fewer activities running. If you fancy a busier vibe next time, we’d recommend booking during peak season when the park is buzzing with things to do and loads of fun to be had!

We’re so glad you enjoyed your stay can’t wait to welcome you back for another great break!

Thank you for sharing your feedback. We’re so pleased to hear you enjoyed the convenience of our location. We do understand it can feel busy at times, especially during peak periods, but it’s in our nature to do everything we can to make sure all our guests have a comfortable stay.

You may like to come and try us out during an off-peak period, when there are fewer holiday guests and less activities and entertainment taking place. This may suit you better, and we’d love the chance to welcome you back.

Thank you so much for your feedback! I’ve already notified our touring teams about the waste water pipe so this can be sorted right away.

As for the dog mess, our park is home to a lot of wonderful wildlife from our many birds to the mischievous Mr Fox so it could well have been one of them leaving their mess behind! That said, we’ve placed plenty of dog bins around the park and always encourage all dog owners to be responsible and clear up after their pets. My apologies that this affected your stay.

On a brighter note, we’re so glad you enjoyed how much there is to do here. Our park is bursting with activities, facilities, and a fun-packed entertainment programme for all ages something we’re really proud of and always working hard to deliver.

We’d love to welcome you back soon for another fun-filled break!

Thank you so much for your lovely feedback we’re really pleased you enjoyed the relaxed atmosphere, great facilities, and beautiful location!

We’ve worked so hard and invested millions back into the park to make sure all our holiday guests and owners have the best possible time while staying with us. We’re in such a wonderful location, surrounded by stunning wildlife, plenty of walks, and pure enjoyment for everyone who visits.

We hope to welcome you back again soon for another easy, enjoyable stay!

Thank you for sharing your feedback with us. I’m really sorry to hear about your experience with the toilet and shower facilities. It’s in our nature to want all of our guests to feel comfortable and safe during their stay, so I completely understand your concerns.

We will review your comments with our touring team to see how we can make improvements, especially around privacy and cleanliness, as these are both very important to us. Please know that your feedback has been taken on board and will be addressed.

It’s in our nature to listen, learn, and improve, and we do hope you will consider giving us another chance in the future so we can provide you with the experience you should expect from us.