We thoroughly enjoyed our stay. All the staff we so friendly especially Jamie at the indoor pool.

Showers were cold. WiFi was hit and miss

Sat nav takes you straight to camp site. Reception welcoming. Toilets modern and clean. Entertaint seemed good for kids. Pitches are pretty much level. Electric hook up close to pitches. Food is a reasonable price and lots of food vans around. (only stayed for one night)

Our pitch was to the side of reception/the enterence to the touring pitches so was constant traffic/people walking past our caravan to enter site. The road our pitch was on was a dead end which was right so a lot of people would struggle to get on pitches if you haven't got a motor mover/very good at reversing. Seemed as if nothing on site was free, you have to pay for everything. The WiFi did not work

Level, spacious pitch

Very waterlogged and toilet block dirty and in poor repair

Activity staff very professional and well trained with SEN children.
Pool was clean and well managed.

The toilet blocks and some of the showers were dirty and full of rubbish. Water pressure and temperature in the showers was low. The pitches were boggy and muddy.
Rubbish all over the car park. Lots of antisocial behaviour by young people on the site. Electric hook up was pulled out by kids on three consecutive nights. Tent pegs removed. Items thrown at our pup tent (when the child inside was asleep). Lots of shouting by the kids. No obvious action taken by staff despite three reports.

Ease of access to all amenities. Entertainment for all was excellent. The children loved the entertainers energy and couldn't wait for the evening shows.
Took a really short trip.to a local beach that was stunning and plenty of surrounding shops and restaurants.
Pools both indoor and out were great, clean and well stocked with lifeguards.

Food prices on site were drastically overpriced which is a shame as I noticed many who stayed, not bother with using restaurant and takeaways.
Other than it was a great stay with lots to do.

Entertainment was great. My granddaughter went on the high ropes and the instructor Lara was brilliant, great instruction's supportive and friendly

Internet connection

Easily accessible pitches with plenty of space between each vehicle. Great tarmac pathways for cycling to the restaurant and entertainment centre.

Not clear where to go on arrival - touring reception is at the back of the static caravan section but not clearly signposted so had to go to main reception first.
Touring reception closes at 5pm. Unfortunately we are a tall motorhome and were given a pitch with a low hanging tree branch so had to be changed (which they did quickly).
Toilets nearest to us were all blocked with loo roll and poop.
Soft play closes at 5pm.
Glad we bought our bikes as the touring pitches are right at the back of the site so quite a trek for little legs to reach the food.
Kids out on their bikes screaming from 7am before my kids had woken wasn’t ideal!

pitch ok and facilities ok

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Ok

Toilets where dirty

Outdoor swimming pool is nice , small slide which is suitable for toddlers. Entertainment was okay too.

I booked a safari tent for 6 people , to be honest it is definitely for less than 6 people . I had injury, already reported by site and there was not water in the shower . After all this problem I requested change out place to caravan home . One lady was in Touring reception helped me to sort it out , she was very helpful . Main reception checked in a place for us it was very old caravan and was not clean . We kept open windows because of the smell inside the caravan , I have cleaned the toilet by my self first we settle in . We all family had fun together . Unfortunately I can not say ; because , of the Sandford holiday park .