The staff at Carlton mere were very helpful they called re floods.
The site was conveniently placed. We met the warden by chance, when getting lost trying to find the adjacent site, he was delightful and helpful.

Reception was closed when we arrived, and we called the mobile number to no avail, so called the reception at the neighbouring site (had their number as they’d called due to the floods the day before) The site amenities were as follows. Toilet and shower water was hot - due to lack of ventilation the condensation ran off the Tim roof, and dry clothes got wet. The shower and toilet rooms were poor in run down sheds. They were rustic to say the least and not good value for money. We have stayed on sites with cleaner and more modern facilities for the same or lesser price.

Just adored this camp site, idyllic setting, was lovely and peaceful, surrounded by frields. The staff were great, very friendly and helpful when we arrived and through out the stay. Facilities were good even having use of a microwave, toaster and kettle. Laundry room available, showers etc all clean.
The site was well maintained and looked after and the pitches were well laid out.
We had access to a pool and entertainment facilities, finished off with a fantastic price for the pitch with hook up.
I would definitely go again and plan to return soon... had a great time .😁

Didn't actually dislike anything. Had trouble getting wifi, however when camping l think the aim is to get away and chill.

Quiet location, friendly staff, simple hot facilities, will likely be back!

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Lovely site at a great price. Nice facilities and short walk to clubhouse of Park Resort. Only stayed one night but great base for future trips to the local area. We will be back!

Didn’t find anything we didn’t like x

Really great place. The chap who welcomed me was ace. Good facilities, very clean, real nice.

This place is a good stop for those cycling the North Sea route EV12

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Lovely pitch, nice and quiet, staff were very friendly and helpful. Toilet
& shower facilities very clean, had everything on hand in the washing up area, microwave, toaster etc if wanted.

Nothing to dislike.

Location. Very rural with some easy walks from the door.
Good for visiting lots of local places of interest, not far off the A12, so easy to get around but far enough away not to hear the traffic noise.
Good shower/toilet/kitchen facilities. Clean and fully working.
Very helpful and friendly young man working on the site.
We didn't use them but having the pool and restaurant facilities in the holiday park next door would definitely be a plus point for many

Noise considerations. Being woken up at 6.50 on Monday morning by vehicles, slamming doors, loud talking and swearing was not expected and not detailed anywhere on the website. The motor home section of the site is next to a unit that is used for servicing the larger holiday park units next door and seemingly no consideration is given to the motor homes parked next to it in terms of volume control and no notification of this on arrival or in the details. Unable to complain to the site as everyone had gone by the time we got up and left.

Unclear rules. It states on the website that no branded vehicles are allowed on the site. We had to bring a car with us too and the only one I have is my company car which is branded. I emailed 3 days before we arrived asking if it was ok to bring it and park it with the van and received no reply, despite chasing. When we arrived, the staff there knew nothing about the rules and were fine with it being on site and next to the van for 2 of the 3 nights. On the 3rd we were asked to move it to a hard standing pitch as apparently it wasn't allowed on the grass as it would cause ruts (despite being there for 2 nights, clear for all the staff to see). Whilst this wasn't a problem in itself, why have rules and then either not enforce them, randomly enforce them and not make staff aware of them? I do realise that this is a very minor and rather entitled whinge but if we hadn't had been given such an unexpected rude awakening on the Monday morning I probably wouldn't have mentioned it.

we had pitch 5 the pitch itself was fine the facility was very good the showers toilets dishwashing all clean and maintained

no body at reception apart from young man who gave us complementary tickets for caravan site next door.and told my daughter we had pitch 5 she had to go and find the pitch herself and come back and take us to the pitch. During our stay reception was never open. unfortunately our stay was ruined by lack of information and by the time we had figured every thing out at the campsite and local amenities our stay was over.

First visit in two years after change of ownership. Relieved to find it's as it was - adults only, quiet and endless hot water! If you're in a motor home and if you have a pitch next to the large sheds, staff from the Carlton Meres site use these for storing linen so there may be some disturbance in the morning as they do their collections and drop offs. You do have access to the pool and facilities on the Carlton Meres site now but we didn't use them on this occasion.

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Quiet, adults only site with spacious pitches
Very friendly welcome by helpful staff member, who also checked the next day that everything was okay
Microwave cooker, toaster and fridge freezer available to use in pot washroom.
Access to club and facilities on adjacent static caravan site as part of the booking
Access to two beautiful lakes, although at the time of writing, these required a day ticket to fish at a cost of £10 per day per angler for two rods
Clean toilets and showers with plenty of hot water, although they are a little dated and could do with some refurbishment
Nice walk to the White Horse in Rendham, which serves good food
Short drive to Saxmundham and the Suffolk coast

Nothing