Clean toilets and showers; children’s activities …
Karen B.
Confirmé
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Traduire (Généré par Google Translate)A aimé : Clean toilets and showers; children’s activities - arcades, swimming pool entertainment - outdoor terrace, playpark. Friendly staff.
N'a pas aimé : Location
Disappointing for the price.
Stephen t.Confirmé
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Traduire (Généré par Google Translate)A aimé : Nice site , good location.
N'a pas aimé : No wifi in tourers area , nowadays that's a mistake, really disappointed that there's no WiFi, actually thought it was a joke / mistake.
Kids running around till after 10 o'clock on bikes , hollaring and generally making a racket.
Then at 7am , people preparing to leave that day , howling at each other , and generally having no consideration for others at all.Wouldn't stay again , its obvious tourers aren't a big part or consideration there. So people can more or less do as they want. Which means they have no consideration for others.
Shame because its a nice site in great location.
Thanks for your honest feedback. We're glad you enjoyed the location and overall feel of the site.
We’re sorry the lack of WiFi and noise from other guests affected your stay. Your comments about the tourers area are noted, and we’ll review how we can improve both connectivity and guest consideration.
Warm regards,
Team Verdant
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Traduire (Généré par Google Translate)A aimé : Reception staff and entrance. 1st impression.
N'a pas aimé : Cleanliness, bins were needing emptied around the outside of the bar and at the toilet refuge area.Pitches too close together. Dog barking in empty caravan.
Thanks for sharing your experience with us. We're glad your first impression was a positive one—our reception team will be thrilled to hear that their warm welcome stood out.
We’re sorry to hear about the issues you encountered during your stay. Cleanliness is something we take seriously, and your comments about the bins and pitch spacing are noted. The dog barking in an empty caravan is especially unfortunate—we understand how disruptive that can be, and we’ll be reviewing how we manage unattended pets to ensure a more peaceful environment for everyone.
Your feedback helps us improve, and we truly appreciate you taking the time to share it.
Warm regards,
Team Verdant
Great value for money. Had booked …
graham s.Confirmé
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Traduire (Généré par Google Translate)A aimé : Great value for money. Had booked a grass pitch but given a gravel super pitch which was a big bonus, loads of space. Toilets and showers were clean and efficient. Restaurant and bar served lovely food with drinks at a reasonable price and the staff very friendly. There's a bus stop directly outside the main entrance which was convenient for trips into Dunbar. Overall even though the site was busy mainly due to being school holidays it had a lovely friendly atmosphere.
N'a pas aimé : Nothing of note.
Thank you for the glowing review! We're so pleased to hear that your stay exceeded expectations—from the upgraded pitch and clean facilities to the friendly staff and convenient location. It’s fantastic that even during the busy school holiday period, the site maintained a warm and welcoming atmosphere.
We’re thrilled you had such a positive experience, and we’d love to welcome you back for another relaxing visit whenever you're ready.
Warm regards,
Team Verdant
Lovely site. Spotless
Eileen D.Confirmé
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Traduire (Généré par Google Translate)A aimé : Lovely site. Spotless
N'a pas aimé : No wifi in tourers
Thanks so much for your feedback! We're delighted to hear you found the site lovely and spotless—cleanliness and a welcoming atmosphere are top priorities for us, so it’s great to know that stood out.
We appreciate your note about the lack of WiFi in tourers. Connectivity is important, and your comment helps us identify areas where we can improve the experience for all guests. We’ll be reviewing this to see how we can enhance coverage in the future.
Warm regards,
Team Verdant
Excellent site. Well stocked shop. Spacious level pitches. Happy staff
maxeen s.Confirmé
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Traduire (Généré par Google Translate)A aimé : The spacious mostly flat pitches.
Showers: hot and continuous water. Clean and tidy toilet block.
Friendly staff. Well stocked shop. Lovely food in the bar. Bingo Thursday-Sunday evenings. Club Entertainment for all ages. Nice walks around the park.N'a pas aimé : During wasp season ( mainly late July - August). Bin area overflowing with waste. Attracting lots of Wasps and Seagulls. More bins needed or emptied more than once a week.
No Wi-Fi on touring park.
What a fantastic and thoughtful review—thank you Maxine! 🌟
We’re so pleased you enjoy the spacious pitches, clean facilities, friendly staff, and all the entertainment and nature the park has to offer. It’s wonderful to hear Thurston Manor is a regular favourite for you!
Your feedback about the bin area and Wi-Fi is really helpful. We’ll make sure it’s passed on so improvements can be considered, especially during peak wasp season.
Looking forward to welcoming you back for many more memorable stays—10/10 from you means the world to us! 🏕️🎉
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Traduire (Généré par Google Translate)A aimé : Very welcoming and have lovely clean toilets
N'a pas aimé : –
Thanks so much for the kind words! 😊
We’re delighted you felt welcomed and appreciated the clean facilities—it's what we strive for.
Hope to see you again soon for another great stay!
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Traduire (Généré par Google Translate)A aimé : Access to the site from the A1
N'a pas aimé : The super pitch, all the other pitches looked nice. Pitch #12 is a horrible gravel plot with weeds everywhere, plastic gravel retainer is lifting. The shower block didn't look like it had been cleaned, one tissue on the sink was still there the next day. Definitely not worth the extra money, had to cover the open drain with a slab because of the smell of the open drain. No wifi available.
Thanks for sharing your honest feedback—it’s incredibly valuable.
We're glad the site was easy to access from the A1, but we're really sorry to hear about your experience with pitch #12 and the shower block. That’s not the standard we aim for, and your comments about the gravel, cleanliness, and drainage issues are concerning. Lack of Wi-Fi can also be frustrating, especially when you're expecting it.
We’ll be sure to pass this on to the team so improvements can be made. Your insight helps us do better.
Level pitches a bonus.
Sandra S.Confirmé
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Traduire (Généré par Google Translate)A aimé : The staff all very helpfull . Nothing a problem for them. All the facilities are kept spotless. Good that they have disabled showers as I can’t stand for long. Food at the restaurant beautifully served and won’t be beaten on flavour.
N'a pas aimé : Nothing to dislike.
That’s such a heartwarming review—thank you Sandra! 💙
We’re thrilled to hear that our staff made your stay so comfortable and that the facilities, especially the accessible showers, met your needs. And your praise for the restaurant? Absolutely delicious to read! 🍽️
Can’t wait to welcome you back for another flawless stay.
Good spacious pitch. Good amenities.
Michael S.Confirmé
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Traduire (Généré par Google Translate)A aimé : Good spacious pitch.
Good amenities.N'a pas aimé : Nothing
Thanks for the great review Michael! We're glad you enjoyed the spacious pitch and amenities.
Looking forward to welcoming you back soon! ⛺😊
Thanks for your feedback! We're really glad you enjoyed the clean facilities, fun activities for the kids, and the friendly atmosphere—those are all things we work hard to deliver.
We understand the location didn’t quite meet your expectations, and we appreciate you sharing that. Your input helps us better understand what matters most to our guests.
Warm regards,
Team Verdant