Thanks for your feedback! We're really pleased to hear our reception team made a great first impression—friendly and helpful service is something we pride ourselves on.
We’re sorry to hear about the issue with the meal deal voucher. That’s certainly not the experience we want for our guests, and we’ll be looking into it to ensure clarity and consistency at the point of sale.
Warm regards,
Team Verdant

Thanks so much for the glowing review! We're thrilled you had such a positive experience—from the friendly staff and great food to the well-stocked shop and brilliant leisure centre. It’s fantastic to hear the location worked well for exploring nearby spots like Dunbar and Foxlake too.
We’d love to welcome you back anytime for another relaxing stay.
Warm regards,
Team Verdant

Thanks for your feedback! We're glad the touring pitch met your expectations and that our security team was quick to assist—great to hear your arrival went smoothly.
We appreciate your comments about the dated facilities and kitchen delays. These are important areas for improvement, and we’ll be reviewing them to help ensure a more comfortable and efficient experience for future guests.
Warm regards,
Team Verdant

Thanks so much for the kind words! We're thrilled you enjoyed the spacious touring pitches, the range of amenities, and the convenience of having everything onsite. It’s great to hear you’ll be visiting again—we look forward to welcoming you back!
Warm regards,
Team Verdant

Thanks for your detailed and candid feedback. We're glad the on-site shop was a helpful convenience during your stay.
We’re sorry to hear that your experience was disrupted by early maintenance noise and inconsiderate behavior from other guests. Your comments about pitch-side WiFi, clearer signage, and better monitoring of site activity are noted and appreciated—they highlight areas where we can improve both comfort and communication.
Thank you again for taking the time to share your thoughts. They help us work toward a better experience for all our guests.
Warm regards,
Team Verdant

Thanks for your feedback. We're glad you enjoyed the site’s location and facilities—it’s great to know those aspects met your expectations.
We’re really sorry to hear about the condition of your pitch on arrival. That’s not the standard we aim for, and your comment is a clear reminder that consistency in cleanliness is essential. We’ll be reviewing this with our team to ensure better upkeep between stays.
Warm regards,
Team Verdan

Thanks for the great feedback! We're glad you enjoyed the pool, fishing lake, scenic walks, and the convenience of the shop and bar—all at a good value.
If there's anything we can improve for next time, feel free to let us know. We’re always looking to make your stay even better.
Warm regards,
Team Verdant

Thanks for the great feedback! We're glad you enjoyed the clean facilities, good food, and family-friendly amenities—sounds like a lovely stay.
We appreciate the heads-up about the local bus service. While it's outside our control, it's helpful for future guests to know. Thanks again for sharing!
Warm regards,
Team Verdant

Thanks for your feedback! We're glad the location, late check-in process, and well-stocked shop made your stopover smooth and convenient.
We appreciate your comments about the pitch and amenities block. Your input helps us identify areas for improvement to ensure a more comfortable experience for longer stays.
Warm regards,
Team Verdant

Thanks for the feedback! We're glad you enjoyed the easy access, level pitches, and family-friendly amenities.
We appreciate your note about the limited toilet facilities and will look into improving capacity to better support guests.
Warm regards,
Team Verdant