Everything was has it said it …
Lucy O.
Confirmé
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Everything was has it said it was clean site showers and toilets clean staff very friendly and helpful if there was anything you needed
N'a pas aimé : –
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The lovely lake. Cycle paths and the closeness to the centre of Nottingham
N'a pas aimé : Lack of information at the reception. There are no bus timetables or maps on cycle routes or any information on the places to visit in Nottingham.
Thank you for your feedback – we’re so glad to hear you enjoyed the lake, the cycle paths, and our convenient location near the centre of Nottingham!
We’re sorry to hear that you found the information at reception lacking. Your comments are really helpful, and we’ll certainly look into providing more resources such as bus timetables, cycle route maps, and local attraction guides to help future guests make the most of their stay.
Thank you again for your valuable feedback – we hope to welcome you back soon!.
The enclosed areas. We were all …
Diane O.Confirmé
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The enclosed areas. We were all together with family. A family orientated site.
N'a pas aimé : Toilet blocks were cleaned daily. However people should clean up after themselves.
Thank you for your lovely feedback – we're so pleased to hear you enjoyed the enclosed areas and that the site worked well for your family. We always aim to create a welcoming, family-friendly environment, so it’s great to know that came across during your stay.
We appreciate your comments about the toilet blocks. We are actively looking at our time schedules to ensure that they are right for our site
Thanks again, and we hope to see you and your family again soon!
A reasonable site for a reasonable price handy for nearby activities.
Kevin S.Confirmé
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The site was clean & well maintained aesthetically. Staff were friendly & helpful.
N'a pas aimé : The facilities. They didn’t seem to be checked or cleaned regularly - and things that were obviously in need of attention were ignored.
Gents main toilet block - 5 stalls, only 2 with working locks. Had to rescue a child in distress who had got himself locked in a stall. No “push green button to exit” sign. Not an issue for me but again, had to let out 2 young boys distressed who didn’t know how to exit the block.
In the main block 1 shower didnt work (so I found out after undressing) and there were no mops or squeegees for cleaning up after yourself. As such the ones that did work were filthy with muck and grass. Also, no curtain so your clothes get soaked.
We had teenage children with us as a group of 3 families, yet they placed us right next to the small children play area - a joy at 7:30am! Also, sited just behind the trees as you enter so we got no sun for the whole stay and every tent and awning was covered in bird muck.
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear about the issues you encountered during your stay – it’s certainly not the experience we aim to provide, and we appreciate you bringing these matters to our attention.
We’re particularly concerned to hear about the condition of the gents' toilet block, including the broken locks and the incident involving a child getting stuck. That’s clearly not acceptable, and we’ll be addressing this with our maintenance team immediately. We'll also ensure that clear signage is reviewed and improved where needed to prevent any confusion in the future..
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Generous sized pitch, level & well maintained
N'a pas aimé : Toilet blocks weren’t very good.
Thank you for your feedback – we’re glad to hear you appreciated the generous, level pitch and the upkeep of the grounds.
We’re sorry the toilet blocks didn’t meet your expectations. Your comments are noted, and we’re always working to improve the facilities for our guests.
Thanks again, and we hope to welcome you back in the future..
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The pitches were of a good size & level for our tent.
The field we was in was very spacious for the children to run around & play ball games.N'a pas aimé : Dirty & dated shower/toilets . Even the newer block didn't look the best.
Camped over april bank Holiday, so these facilities were well used
- Emplacement sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Good size pitch on flat ground, great communication - details sent in advance including codes and map of site. Site was well maintained and next to bus stop for travel into Nottingham. The toilets and showers were clean and water very hot for cleaning dishes!
N'a pas aimé : –
Large pitch great for kids toilets need cleaning more often
Samantha R.Confirmé
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely open spaces Kept well, great playground and near to watersports centre, good elsan point and pitches a great size
N'a pas aimé : Toilets not cleaned enough
Disappointing in virtually every way.
Francis C.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Good proximity to city and things to do.
N'a pas aimé : Toilets and showers were dirty and in disrepair. Some were Blocked and unworking. No hot water in showers in main block during the week, however the sink tap did have hot water. The main block of showers mysteriously opened and was working again on the Friday, for the busy bank holiday.
Overall pretty good
Diana W.Confirmé
- Pod prêt-à-camper Deluxe Arch 1 chambre
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The Arch Pod was warm, dry and fairly clean
N'a pas aimé : The toilets needed to be more thoroughly/regularly cleaned.
Only 1 block of showers in our area of the site had hot water, which left only 3 working showers for a lot of people!
The receptionist could have been more friendly and helpful
Thank you for your review, we are happy that you had a great time here with us.