The space, quietness, the park, washing machines. The grass pitch was level and perfect for us. No overcrowding

The showers and toilets could maybe do with being cleaned more regularly

Good size pitch, well kept grass areas

I have been charged for 3 nights not 2 even though I emailed and amended the booking 4 months prior to full payment I have called and emailed the site but as of yet still have not received a refund, the site is saying it is due to the pichup booking!! No water at the pitch, 2 x showers didn't work and looked like they needed updating

Good sized electric pitch, with nice clean shower & toilets. A good play area for kids too and plenty to do nearby.

The campsite shop was very limited, but then most are.

Really well maintained site with excellent toilet and shower facilities where there was never a queue.
Right next to the amazing aqua centre
Nice little shop with all the essentials

Screeching children on the park till midnight and they wrecked the swing.
The WiFi didn't work

The campsite was lovely, and nicely laid out with great size pitches. Although they could do with updating the toilet and shower facilities were clean.
The outdoor activities were run well and there was something for all age groups.
For My friend and her 9 year old boy it was their 1st camping trip and they throughly enjoyed it. Staying busy and active helped. My son (5) also had a great time on site and doing the activities.
The lady in the shop was helpful and pleasant to speak with.
The staff working on the activities were pleasant and always willing to help. Grace in particular stood out, a young girl with compassion for me as an emotional mother and my son who was struggling with confidence on the sky trail. He managed 20 minutes before wanting to come off. A feat for him and she helped him so much.

The facilities were outdated, making them look unclean, on a positive note, they were cleaned regularly, and throughly buy a cleaner who loved his music and seemed happy in his work.

Location to the regatta lake

Lots.
1st thing was placed on a hard standing pitch not suitable for a tent and told we cannot move, 1 member of staff was rude, no locks on gents toilets, no light in ladies toilets at night, faeces all up the walls and no hot water on the Sunday morning, left a day early and missed the event.
Quiet time not enforced with screaming kids all the way up to midnight.
No WiFi either.

The pitches were large and well set out. The place was peaceful and well located for the waterpark
Staff were very friendly and a well stocked shop on site
Toilets and showers were ok

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Location great, reception super helpful though only 1 person, had to wait.

Toilets and showers.
Ran out of toilet paper. Couldn’t get cold water for cleaning teeth. Not set out well. Could have benefited from a clean. If ever refurbished layout could be massively improved.
Noisy at night. Security walk around would benefit.

Space and facilities

Diggers etc working to produce more pitches - some forwarning of this would have been appreciated.

Pitch location, proximity to water sports centre.

Facilities need an upgrade, bit shabby.
Shop closed most of time.
No staff about.
Bin collection super early.
Work on resurfacing started at 7.30am and wasnt mentioned when booking.
Litter around and just in general felt grubby.
Pitch uneven.