The staff, the site generally and the location. Good sized pitch well maintained. Lakeside pub friendly and reasonably priced.

The porta cabin showers and toilets were clean but I can't imagine them being adequate when it's busy. Only one washing up sink.

Fabulous second stay for my boyfriend, this time with his sister

Everything was perfect

Nothing

Absolutely loved our stay - very concerned after reading reviews but could not fault the staff or facilities!

There are temporary facilities while maintenance is ongoing with main wc block but they were cleaned regularly and very much up to standard.

Staff helped immediately when we needed help with pitching up as the site is a little unlevel but provided blocks for us to help level out our caravan on the pitch.

Electric was also good no issues at all there. The entertainment was great although the bar wasn’t busy.

The price for our stay in the school holidays was incredibly low! Couldn’t fault the cost for what we experienced on our four day stay!

There was nothing we disliked while staying here. Prices at the bar were a little higher than expected but seeing how quiet it was in the middle of the school holidays where you would expect it to be really busy was maybe the reason for that.

Pleasant site walkable distance to Moffat

Pitch site was not clear. The grass had been cut and the ladies showers were covered in it to the point that one shower drain was blocked and it was all over the floor. No one had checked them that day but had a broom in the showers would have helped as I would swept it up.

Plenty of space, lots of wildlife, facilities all clean, electric hook up!

No WiFi

Site was spacious

Went to use the toilet and they were both covered in poo, only one toilet had toilet roll , we arrived on the 20th July and the last time they were cleaned and signed off was the 18th, the shower cubicles were both filthy, these issues were raised with management, we planned a two night stay but decided one night was enough for my wife and I.

After reading terrible reviews we were a bit apprehensive in staying but the site is excellent and could not fault it in any way all staff were helpful and friendly lovely bar with bingo quiz and entertainment at the weekend so quiet and peaceful there is also a bus stop outside the site handy for popping in to Moffat the bar also sells snacks pizza etc would highly recommend

Would have liked more usage of WiFi when not in the bar

The pub was good with good atmosphere, enjoyed the bingo, quiz and karaoke.
Showers were clean enough.
Views around were nice and quiet on site.

Grass had just been cut and where our pitch was and was quite messy as clumps of grass were left all around.

I liked the site in general, I would visit again, pleasant staff

Temporary showers where eather boiling hot or stone cold, no in-between, no one appears to clean them eather, some investment in this area is much needed

This is a completely honest review. As a site it has plenty of potential. At the moment it has lots of problems.

Location is good, as fairly central in Dumfries and Galloway. It's just off the motorway, so very easy to get to. Plus Moffat is only 2 miles up the road. A pleasant town. Access to the mountains is good. Lockerbie is only a 20 minute drive to get provisions. Dumfries has a larger selection of shops. Apparently the Tavern on site is pleasant and the pizzas are good. Drinks are expensive as with most sites. It is very dog friendly which is a bonus for me, it won't suit everyone. Plenty to see and do within a 50 mile radius. So a good base. I stayed for 16 nights. It was very good value for money at the time of my stay. I have noticed prices do go up peak season, also they charge for Dogs during peak season.

There is no laundry facilities on site at the time of posting. Although one at the petrol station in Moffat which is reasonably priced

Apparently the site was run down by previous owners and management. It is under new management. So hopefully things will improve.

The bad bits.

The main shower block was rundown and now stands derelict. So 2 porta-cabins are there temporarily until they rebuild the toilet and shower block. These porta-cabins are not adequate when the site gets busy. Also during my stay of 16 nights they were only cleaned once. So the smell of ammonia was overpowering on hot days. They were checked about once a day, just not cleaned. Some times they were not checked for 2 to 4 days. I photographed the checklist.

There are several dog poo bins dotted around the site. These were not emptied the entire stay. So flies and smell was becoming unpleasant. Also previous guests had put general waste in them. This is how I knew they hadn't been emptied.

There were many rabbits on site. I actually enjoyed seeing them. Just dogs and rabbits don't always mix. Also the rabbit burrows are undermining the site. Luckily my dog also enjoyed watching them and didn't try to eat them.

We had 3 nights of antisocial behaviour from a group of campers. The last night of their stay the police were called by other guests. There is no security on site, no staff walking around, so that needs attention, as the antisocial guests abused other guests. I know it happens and you always get them.

From my observations the maintenance team were not doing their jobs properly. As bins not emptied, grass not cut, toilets not maintained. As I said if they get their act together it would be a very pleasant site.

The little lake/Loch needs some attention as left to get overgrown. It is a lovely area for an evening walk for the dog before bed.

The pitches are on a slope, this will cause problems for some, as not ideal

I wouldn't recommend to any one with mobility issues or friends. Although I would go back to see if things have improved. The staff are all friendly. Then if procedures are implemented I would recommend it