- Emplacement sur herbe avec électricité (maximum 7 mètres)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Walking distance 1 & half Mile to lands end, then walk along coastal path to sennan Bay, local shop, chippy n pub 20 min walk from site, coaster bus right outside, shop on site, great position.
N'a pas aimé : Pitches were very small, right next to eachother, we could hear everything, loud music at night, dogs barking, toilets run down and not very clean, mixed camping with campervans, if you want a quiet site, don't come here, I didn't complain, I didn't come away to spend my time doing that, should be a given, kids were so loud, they didn't bother with the park, just screaming around the site parents just let them get on with it
Good location needs some tlc
Allie D.
Confirmé
- Emplacement sur herbe sans électricité (large)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Not alot really. The location was good and the pub a 5 minute walk was ideal
N'a pas aimé : Toilets where disgusting, no loo roll for the first 2 nights. Bins full, smelt bad.
Not the camos fault but the amount of children running about unattended was worrying. The laundrette was £7 to wash and still didn't clean.
- Mobil-home 2 chambres (animaux acceptés)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Very helpfull staff and a nice small games room/soft play. The site was well laid out and located close to the last inn, lands end and sennen cove.
N'a pas aimé : Alot of play equipment in the park was missing but removed safely from what I could see.
- Emplacement sur herbe avec électricité (maximum 7 mètres)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The showers were fantastic
N'a pas aimé : the loos wernet replenished often enough. The Pitch was a tad on the small size and there was an extra charge for an awning. I wouldn't stay here by choice but was with friends
- Emplacement sur herbe avec électricité (large)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Not terrible but not a lot to like.
N'a pas aimé : Not enough toilets and showers to cater for number of holiday makers. Not all the pitches are as small as the one we had we were next to a corner pitch which was meant to be a large pitch, fortunately when we turned up our new neighbours did too with a caravan we had to decamp to let them back into theirs but close enough to lands end and Sennen cove to make it bearable which was the main event for us.
Level pitches
Sophie C.Confirmé
- Emplacement sur herbe avec électricité (large)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely views, lots to do for the children, lots of activities, pool and games on site. Friendly welcoming staff. Toilets and showers clean and felt safe. Firework show can Ben seen from the front of the campsite which was lovely to watch. Very friendly neighbours. Very child/family friendly!
N'a pas aimé : Very close to others on camp not a lot of room.
Great size pitches and facilities! Showers …
Jenna L.Confirmé
- Emplacement sur herbe sans électricité (large)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Great size pitches and facilities! Showers are a good size and clean. I would recommend taking toilet roll as other tend to take it even thought the campsite top it up frequently. Lovely reception lady who was very informative. Pitches cramped together which is his why it’s a 4* and lots of kids (good if you have kids and like being up early) also have 2 washing machines and a dryer but looses signal lots so can’t pay so temperamental. Also fresh drinking water. Wifi can only be used in reception area.
N'a pas aimé : Pitches close together. Be nice if sinks had a plug to avoid wasting water.
- Pod prêt-à-camper (4 personnes)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The 2 young staff were really helpful and kind. Thd play ground and gardens.
N'a pas aimé : Unfortunately someone went to the toilet behind the hut, it was human feaces and my child stepped in it, funny but not funny at all! The hut was dusty and their was stains on the bedding we were given. The facilities, very dirty, blood mark on wall, no loo roll, dirty, showers dirty. We came hons after 4 hours from checking.. I sent an email out to them to explain the bad and the good. I asked for a refund of our two nights as we didn't even stay more than 4 hours as we went out after checking in. The refund was refused so I lost my money!very frustrating indeed especially that we cut our holiday short.
Thank you for your feedback and for highlighting both the positive and negative aspects of your stay. We truly appreciate your kind words about our staff and the playground and gardens.
Regarding the issues you raised:
Toilet Incident Behind the Pod: We regret to hear about the unfortunate incident involving human feces. While we strive to maintain a clean and pleasant environment, we cannot control the actions of other guests. Had we been notified immediately, we would have taken swift action to address the problem.
Bedding Concerns: The bedding provided to you was brand new and freshly laundered from Johnson's Laundry. It was untouched until given to you. We are confident in the cleanliness and quality of our linens.
Cleanliness of the Facilities: Our pods undergo a thorough cleaning process and are checked twice before any guest's arrival, as stated in our terms and conditions. We take cleanliness very seriously and regret that this was not reflected during your stay.
Refund Policy: As per our terms and conditions, we do not issue refunds within four weeks of the booking. Moreover, we were not made aware of any issues during your visit that we could have addressed promptly.
We are sorry to hear that your experience did not meet your expectations. We encourage all our guests to report any concerns immediately so that we can rectify them during your stay.
Thank you for bringing these matters to our attention.
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Locally to where we wanted to visit.
Nice clean facilities, being cleaned and re stocked throughout the day
Friendly greeting on arrival.
Stocked shop
Games room for the kids were a few puzzles, colouring and a pool table the ball pit play area was closed.N'a pas aimé : Pitch size was small
Considering we have to provide tent size, we just fitted the tent on the pitch.
This site was a no campfire site, the neighbours evey night lit a campfire- that's fine as I love a campfire, but gutted we followed the "rules" and didn't take any logs with us.
The pool onsite wasn't heated, so was used a lot less than wanted
- Mobil-home 2 chambres (animaux acceptés)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Very clean site. Lovely out door pool.
N'a pas aimé : Our Caravan wasn't the one on the advert. It was disappointing to have been given what appeared to be the most basic.
The small pool looked filthy and was closed off to guests.
The larger pool and games room closing by 5.30.
Thank you for taking the time to provide your feedback. We’re glad you enjoyed the convenient location and nearby amenities.
I would like to address some of the concerns you raised:
Quiet Policy: We do have a strict quiet policy that begins at 10 PM, which we inform all guests about upon arrival. I always encourage guests to call our emergency number if there are any noise disturbances, so I can address the issue immediately. If we’re not made aware of a problem, it limits our ability to ensure a peaceful environment for everyone.
Toilets and Showers: Our housekeeping team is on-site from 9:00 AM to 5:30 PM, during which time the toilets and showers are cleaned two to three times daily. We understand that maintaining cleanliness can be challenging outside these hours due to the high number of guests, especially in the evenings and overnight. We have two shower blocks available, which are clearly marked and communicated to guests upon arrival. However, we’ve noticed that most guests prefer using the blue block because it’s slightly closer, which can cause it to run out of supplies faster. The yellow block is always fully stocked during our housekeeping rounds, and we strive to keep all facilities in the best possible condition.
Pitch Space: We recognize that the pitches can feel cramped, especially during peak season. This year has been a learning curve for us, as we’ve never been this busy before. Many guests are arriving with larger vans and tents, which can make the space feel more limited. This winter, we will be reconfiguring the pitch layouts to provide more room and ensure a more comfortable experience for everyone.
We appreciate your feedback and will continue working to improve our site. We hope you’ll consider visiting us again in the future to see the enhancements we’re making.