- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Fab set up with large pitches & peaceful- love individual showers 👍near to beach
N'a pas aimé : –
Excellent site, clean and nice size pitch. Great location for walks
Sandra E.
Confirmé
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Friendly staff
N'a pas aimé : –
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely peaceful site with access by foot to a fantastic beach. staff were all helpful and friendly, site and toilets/showers were all kept clean and tidy although the toilets/showers were a little dated
N'a pas aimé : –
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely quite clean site
N'a pas aimé : No dislikes
Peaceful site, clean facilities and friendly staff
Alison J.Confirmé
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely quiet site. When booking in we were taken to pitch and provided with local information (walks, nice meals etc)
Toilets and showers were cleaned daily
(Shame some dirty people staying on the site let their dog dirty in one of the shower rooms) but that has no reflection on the overall cleanliness of the shower
Friendly staff. Ice cream van visited daily
Overall a Really nice site.N'a pas aimé : Pitch was very uneven therefore could not level the caravan (this was not all pitches - some were flat)
Would definitely stay again, clean, friendly, had everything we needed
Katherine c.Confirmé
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : We were met by a friendly team of staff who made sure we knew where to set up our tent and were happy to advise us on local walks.
Campsite is split into different areas, we asked to be near the toilet and shower block. Our pitch area was well managed, clean and peaceful. Perfect for accessing Tenby, Folly Farm and other beaches along the coast.N'a pas aimé : –
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely site clean. Staff very friendly
N'a pas aimé : –
Really well-located site with clean facilities
Angharad E.Confirmé
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Really peaceful and great access to Manorbier's beautiful beach and the Pembrokeshire coastal path.
Facilities were kept nice and clean and there were a good number of showers for the size of the site.
Staff were friendly and helpful.N'a pas aimé : Lack of coffee
we really liked the location... lovely …
Dan M.Confirmé
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : we really liked the location...
lovely walk to the beach or a decent pub up the road.
plenty of walks to choose from in the area.
shirt drive to tenby.
staff were friendly and on top of things.
I know some reviewers said the showers were dated.
I didn't think so, lovely and clean.
decent heat and power.
will definitely be going back!N'a pas aimé : not a lot really.
some pitches are on a hill so I would ask for a flatter pitch.
Lovely views . Basic but passable facilities .Lacking customer service
Joeleane B.Confirmé
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : -The site itself is beautiful with fantastic views
-The facilities , whilst basic are sufficient and clean
-check in was smooth with an escort to our pitch
-although our request which we made upon booking (for a quite , remote pitch due to our daughters needs ) was ignored , this was quickly resolved upon request when we arrivedN'a pas aimé : -The site is regularly patrolled throughout the day but they need to do this throughout the evening too to deal
With obnoxiously loud guests
-customer service- we decided it would be nice to stay an extra night so whilst out for the day we called the site to ask if that would be possible . We said we understood if it would not be possible being August . The lady who quite frankly was very miserable and made it sound like we were taking huge liberties by asking finally said that would be ok and it would be £33 for the night. As we were out I asked to pay via card over the phone to which she refused saying her card reader couldn’t do that and we would have to go to the site to pay in person . I asked if we could pay the following morning to save the drive but again she refused. She made it very clear that we had to be there by 17:00 as they would be leaving (despite advertising that the office was open til 18:00) . At this point it was 16:35 . My husband drove there arriving at 17:00 (we did explain that was the eta given our location at the time) . Lo and behold when my husband arrived they told him that the card reader wasn’t working and asked him to pay cash the following morning . So that was a 45 round trip for nothing. Also , the fuss they made about us asking to stay another night was confusing considering there were many empty pitches. You would have thought they’d be thankful we wanted to stay ? Oh and it turned out that they charged us £45 in the end (the extra was for the dog and children)
Dear Joeleane,
Thank you for your feedback. I'm sorry to hear that your experience did not meet your expectations, and I appreciate you taking the time to share your thoughts.
I have looked into the matters you raised. You are absolutely right that we are currently unable to process card payments over the phone, as our payment system does not support this functionality. Additionally, on the day in question, we were experiencing issues with our card machine. In light of this, and to avoid any unnecessary waiting, we offered for the payment to be completed the following morning. I’d also like to clarify that your husband kindly offered to pay in cash, this was not something we requested.
Regarding our office hours, our guest policy, which is sent to all customers, states that our reception closes at 5:00 PM. However, during busier periods such as August, we do often remain open later to accommodate late arrivals, as was the case on the day of your visit.
I understand there was also a concern about your pitch request. While your booking note kindly acknowledged that you would understand if a quiet pitch couldn’t be guaranteed due to the time of year, I’m pleased we were able to relocate you to a more suitable area upon arrival.
In terms of pitch availability, please note that while some areas of the site may appear empty, many pitches are booked in advance and guests may be out for the day. All of our live availability is visible on Pitchup, ensuring transparency for all prospective visitors.
We genuinely value all feedback, both positive and constructive, as it helps us continue to improve the experience for our guests. I'm sorry if you felt unwelcome at any point- that is certainly not the experience we strive to provide.
Thank you once again for your comments, and I do hope we have the opportunity to welcome you again in the future.
Kind regards,
Denise
Park Manager