Location of site Toilet and shower, …
Colin B.
Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Location of site Toilet and shower, very good club house food most enjoyable in the site was good
N'a pas aimé : –
Lovey quite and clean campsite
Craig M.Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovey quite and clean campsite
N'a pas aimé : –
Thank you for the review of your recent family stay with us, Craig. It is so lovely to hear, you found Castle Brake to be a quiet, clean campsite. We really do appreciate your recommendation to your friends and hope you and your young family visit us again.
Kind Regards
The Castle Brake Team
great place to stay
Roger N.Confirmé
- Emplacement pour véhicule de tourisme sur gravier et sur sol dur avec branchements d'eau, d'égout et d'électricité (premium)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : everything
N'a pas aimé : nothing
Thank you for your fantastic 10 out of 10 review! We are thrilled you liked "everything!" and disliked "nothing!" It’s always great to know that our efforts to maintain a high standard, are appreciated by our guests. Thank you once again for staying with us, and we hope to welcome you back in the future.
Kind Regards
The Castle Brake Team
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Amenities and friendly helpful staff, pitch good
N'a pas aimé : Inability to simply get a taxi to the site
Thank you for your positive review. We are pleased to hear you enjoyed your time with us and look forward to welcoming you back in the future.
Kind Regards
The Castle Brake Team
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Great site
Quiet area
Good little playpark
Clean campsite
Good & clean toilet & wash areas
Great pub/drink area
Friendly staffN'a pas aimé : 1 little spoiler:
Took my 6yr old daughter to toilet and got told off by a worker/cleaner that I wasn't allowed to do this.
It was just myself & daughter on a camping trip
Tried to ask him if he worked there and he was very cagey. But was cleaning/wiping showers down so I presume he did work there
Made my daughter feel like scared! He wasn't pleasant!
Thank you for your lovely review. We are glad you enjoyed the facilities and the quiet area we offer on site. We hope to welcome you back to Castle Brake in the future.
Kind Regards
The Castle Brake Team
Campsite was in a lovely location …
Maddy G.Confirmé
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Campsite was in a lovely location and the site was lovely, kids park was brilliant
N'a pas aimé : The toilets could have been cleaner, but I do think this was down to a few teenagers that kept messing about in them and blocking the sinks and toilets with ripped up leaflets. The pitches were a little close together for tents, only half of them were taken and I think if the fields was fully booked I can imagine it would have been a bit cramped.
Thank you for taking the time to share your stay with us. It certainly sounds like your young children enjoyed the play park. We hope to see you all again real soon, on your next visit.
Kind Regards
The Castle Brake Team
Best site stayed at on our tour of Cornwall and Devon
Sarah B.Confirmé
- Emplacement pour véhicule de tourisme sur gravier et sur sol dur avec branchements d'eau, d'égout et d'électricité (premium)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely quiet site, large field to exercise the dog. More importantly the welcome we received was second to none and bar staff very welcoming too.
N'a pas aimé : Was a bit to close to road, but had a hedge between that did softened the noise a bit.
Wow! What a fabulous review, thank you, Sarah! We are thrilled to hear we are the " best site you stayed on on your tour of Devon and Cornwall!!" and it’s also great to hear you'd recommend us and plan to visit again, we look forward to welcoming you back.
Kind Regards
The Castle Brake Team
Kids were running riot in the play area till midnight.
Phillip B.Confirmé
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Staff and facilities,especially having your services by your pitch rather on the other side of the site!
N'a pas aimé : The ludicrous decision to place a Childrens play area within 30 mts of people's Tents! One afternoon an adult and a few kids were playing Football within a few metres of Campers Tents, inc mine!. Out of my 4 nights stay the play area was being used until around 10.00pm every night, then on my last night they were being rowdy until midnight. I informed reception staff on my departure and was assured that my complaint will be taken on board, where i suggested that the play area should be gated and locked at 9.00pm, also another suggestion would be to inform the "PARENTS" on check-in that kids are not allowed in the play area after 9.00pm.
Thank you for taking the time to review your recent camping stay, at Castle Brake. We are please to hear you liked the staff, facilities and location of the services for your tent . We are sorry to hear that aspects of your visit fell short of your expectations. We do understand your frustration regarding the play area and take feedback very seriously. We do aim to balance the needs of all our guests, including families with children. Your suggestions are valuable and will help us consider ways to improve the experience for all our guests.
Kind Regards
The Castle Brake Team
Netter Empfang, freundliches Personal, saubere und …
Franz-Josef T.Confirmé
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Netter Empfang, freundliches Personal, saubere und hochwertige Dusche und sanitäre Anlage, großer Zeltplatz
N'a pas aimé : –
Thank you for taking the time to leave a review of your stay at Castle Brake. Our housekeeping team are thrilled to hear you found the facilities to be clean and a high standard, and we all look forward to giving you another friendly welcome if you are ever back this way.
Kind Regards
The Castle Brake Team
Good facilities, very friendly and helpful staff, will use again.
Shaun P.Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Staff were very friendly and helpful, shower block was clean with plenty of hot water.
Bar/restaurant more than adequate for our needs with good freshly cooked food. Level pitches.N'a pas aimé : Quite a few thistles growing up through gravel on pitch (but only took about 10mins to pull up using claw hammer.
Please can someone explain why there is a fee to bring a small car towed behind a motorhome but using a car to tow a caravan there is no fee, a motorhome or caravan stays on site for the duration of holiday and a car is used for days out, so what's the difference??
Thank you for taking the time to leave us a review of your recent touring stay at Castle Brake. We're glad to hear that you enjoyed the peaceful atmosphere, our friendly staff, and the clean, well-equipped showers. Thank you for the feedback regarding the pitches, and we will make sure to address the issue with weeds and thistles to improve the overall appearance of our site. We look forward to your next future visit.
Kind Regards
The Castle Brake Team
Thank you for taking the time to leave a review. We are so happy to hear you enjoyed your recent stay with us and look forward to seeing you in the future.
Kind Regards
The Castle Brake Team