Value for money -outstanding
Donna H.
Confirmé
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The reception staff on arrival were fabulous made us feel so welcome 💗 The tent field was flooded so we were resited to hard standing. We’d never camped hard standing before so weren’t sure if we had the right pegs . Staff went and found us pegs and gave them to us ! The shower block and toilets were spotless under floor heating. Electronic showers were awesome ! The site is regularly patrolled and as two females (mum and daughter ) we felt very safe. We had a serviced pitch and for the price the value for money was outstanding! Definitely recommend and we will definitely be back we had a lovely stay 😊
N'a pas aimé : Nothing absolutely nothing.
Absolutely lovely place staff very helpful
Anthony h.Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Absolutely lovely place staff very helpful
N'a pas aimé : –
Thank you for taking time to review your recent touring stay, it's fantastic that you found our site to be a lovely place. The staff are thrilled you found them all so helpful and we love to see that you would recommend us to friends and that you would come back, don't leave it too long!
Kind Regards
The Castle Brake Team
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Sunny open aspect of our plot. Good size. Nice friendly feel.
Others were less lucky in the shade, on one of the touring plots.
Showers and toilets very clean and warm with underfloor heating.N'a pas aimé : Bin area needs to be better labelled so you can identify and separate rubbish/recycling. Pot holes to pitches were quite big!
Thank you so much for your ten out of ten review-it's great that you would recommend us to friends and that you found our site friendly with good customer service. We do hope that you choose to come back and stay again soon.
Kind Regards
The Castle Brake Team
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : facilities and service on site
N'a pas aimé : communication could have been sooner that our booking was going to be cancelled due to waterlogged pitch
We are delighted you enjoyed camping at Castle Brake and liked the "facilities and service on site" We do hope you visit again real soon.
Kind Regards
The Castle Brake Team
- Emplacement pour tente sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Yes was a nice quiet little place very nice staff and people
N'a pas aimé : Nothing
Many thanks for your review, we are thrilled that you enjoyed your camping stay with us and it's always encouraging to read that you would recommend us to friends. We hope you choose to return in the future.
Kind Regards
The Castle Brake Team
5* site with the friendliest staff and superb facilities.
Lesley G.Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Beautiful, well kept, clean site.
All the staff were incredibly helpful and happy, a lovely atmosphere.
The best roast dinner we have had in a long time.
Will definitely return in the future.
Thank you
N'a pas aimé : –
Thank you for your lovely review. The staff are delighted you enjoyed your stay and we agree the roast dinners are the best! We look forward to your return.
Kind Regards
The Castle Brake Team
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Great set up, clean, extensive facilities (individual site taps etc) and wonderful location. Really friendly staff
N'a pas aimé : Food order was poor at the on-site pub. Ordered food for outside table and went to check after an hour as they said there would be a delay, ended up being taken as a takeaway and was sat under hot lamps. I had to ask for it to be brought to table as was struggling with drinks. It was such a shame as just dried up. No apology offered just that it was ready and would have to have as a takeaway
Many thanks for your feedback, we are overjoyed that you would rate our holiday park as an 'excellent site, facilities, cleanliness and reception lovely" It is always fantastic to read you will recommend to friends. We will forward on your comments regarding the food and service in our bar/restaurant to our Bar Manager.
Kind Regards
The Castle Brake Team
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The area
Toilet block was clean and warmN'a pas aimé : The roads around the holiday park need tarmac finishing and tidied up.
Shower heads need cleaning and unblocking as was just bit more than a dribble coming out of them due to lime scale build up
Thank you for the lovely review, its great to hear you liked the area and found the facilities clean and warm. Lovely to read you would come back, we hope you don't leave it too long.
Kind Regards
The Castle Brake Team
Overall One of the Best
Mark H.Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Wonderful staff and beautiful food in the restaurant. Some great views of the estuary and sea from the top end of the site and close to some great walks. Access to the sister site which is huge and has incredible facilities was a bonus.
N'a pas aimé : Potholes. We arrived and they had just resurfaced the access road so had to pitch overnight in a different part of the park. Unfortunate and if they had advised us the day before we would have delayed by a day.
Our fully serviced pitch had a literal uphill battle draining our caravan but the other side of the field wouldn’t have had this issue. Pay per use wifi £20/week.
Many thanks for leaving us a review from your recent touring stay, its lovely to hear you enjoyed beautiful food in Castle Inn. We do so wish that the weather had been kinder for our access roads, we have experienced an unprecedented amount of heavy rainfall and as such this had made our road conditions unsafe. And we are sorry that, due to the weather changing, the surfacing of the road was at a moments notice, brought forward. Thank you for saying you will visit us again and hope it will be real soon.
Kind Regards
The Castle Brake Team
Lovely shower block , clean , …
Julie R.Confirmé
- Emplacement pour véhicule de tourisme sur gravier avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely shower block , clean , warm . Well looked after green area .
N'a pas aimé : –
Thank you so much for leaving us your 10 out of 10 review, we are very grateful that you took time to give us your feedback from your recent stay at Castle Brake. We do hope that you come back and visit us again soon.
Kind Regards
The Castle Brake Team.
Wow! What a fabulous review, thank you!! We are so very happy you had such an enjoyable stay at Castle Brake. and love the photos you have shared. We look forward to seeing you again real soon.
Kind Regards
The Castle Brake Team