A aimé Peaceful site. Easy access

N'a pas aimé Extremely rude and unhelpful staff. Rules and regs regarding swimming pool and dogs. We had to be recovered less than 24 hours of arrival. Thankfully our car was driveable as the recovery truck was not allowed on site. Apparently it was too heavy although the driver disagreed. We had to tow our caravan to the end of their approach drive (about third of a mile). We were not allowed to return to take up the 3 nights we'd paid for so I've lost 114 pounds. Asked the owner to call back but so far after 7days, guess what, no callback! There was a strong smell of sewage on our pitch 11 which our neighbours told us, they knew about and had been there for a week. Male visitors beware, you have to wear budgie smugglers if you want to use the pool. How antiquated is that! If you take a dog, rules and regs state you must show an up to date vaccination certificate. Never come across this before and we've been caravanning for over 30 years, many with a dog. Needless to say we won't be visiting again but if you do want a site near Shrewsbury, try Oxon Hall. Very nice site with park and ride nearby.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Our drive way is restricted to 3.5 Tonne, therefore a sign signifies no commercial vehicles. - The driver wouldn't be aware of our insurance stipulations. You were informed that we could not credit you for the lost nights and advised to take it up with your holiday insurance, to which you said 'we would return in a heart beat', interesting how you have changed your tune. We do not request any particular swimwear for any swimmers - not sure where you have read that! We do not require vaccination certificates for dogs - not sure where you have made that information from! We would never accommodate these guests again, and reiterate our zero tolerance to threatening behaviour.